Technical Program Manager

Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

• You bring strong program management fundamentals and a product mindset, thriving at driving clarity, alignment, and execution across cross-functional teams.
  
  
• You're technically fluent and comfortable working with Product, Engineering, and Design to turn strategy into executable plans.
  
  
• You use data and metrics to track progress, inform decision-making, and continuously improve outcomes.
  
  
• You're collaborative and proactive, with strong communication skills that adapt to both technical and non-technical audiences.
  
  

About this role
As a Technical Program Manager, you'll help drive the successful planning and execution of high-impact, cross-functional initiatives across our product portfolios. This role partners closely with Product, Engineering, and Design to shape product strategy, translate it into executable roadmaps, and drive measurable user and business outcomes. You'll work closely with teams to align priorities, clarify requirements, and ensure scalable, efficient delivery. This role is designed for someone who thrives on bringing order to complexity – enabling teams to focus on what they do best while improving processes and removing roadblocks along the way.

What you'll be doing

• Leading cross-functional technical programs from initiation through delivery — aligning roadmap priorities, clarifying trade-offs, and ensuring delivery connects back to product and user outcomes.
  
  
• Partnering with product and engineering leads to align on roadmaps, capacity, and delivery priorities.
  
  
• Supporting technical discovery and scoping by helping clarify requirements, constraints, and trade-offs early in the development lifecycle.
  
  
• Promoting operational excellence by maintaining and iterating on frameworks, tools, and rituals that improve how we plan, prioritize, and measure product outcomes — scaling both delivery efficiency and impact.
  
  
• Identifying and managing interdependencies across workstreams, proactively unblocking teams to keep programs on track.
  
  
• Communicating program status and decisions to stakeholders at all levels with clarity and confidence.
  
  
• Facilitating retrospectives and post-launch reviews, turning lessons learned into process improvements.
  
  
• Collaborating with other TPMs on cross-cutting initiatives while independently managing assigned programs.
  
  
• Supporting teams through change management as tools, processes, and structures evolve.
  
  
• Connecting the dots across Product, Engineering, and Design — shaping clarity around what we build, why we build it, and how it delivers measurable value to learners.
  
  

What you'll have

• 4+ years of experience as a Technical Program Manager (or equivalent) in a fast-paced, software-focused organization.
  
  
• A track record of delivering successful cross-functional programs with clear outcomes.
  
  
• Experience working closely with product and engineering teams, with exposure to design or creative workflows.
  
  
• Experience collaborating with business teams such as GTM and Customer Success to drive alignment and execution.
  
  
• Proficiency with program management tools such as Jira and Confluence, including configuration for workflows and reporting.
  
  
• Excellent communication, organizational, and problem-solving skills—you bring structure to complex, ambiguous situations.
  
  
• A collaborative, proactive mindset with the ability to roll up your sleeves and help remove blockers.
  
  
• Comfort using data and metrics to monitor progress and inform decision-making.
  
  
• Ability to manage multiple initiatives in a dynamic, evolving environment.