Valuation Specialist

Valuation Specialist - Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit 

Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing what's inside a policyholder's home. We minimize back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process.

The Role

Enservio is looking for a Computers and Electronics Specialist to appraise unique items in the mid-range value falling under the broad category of Computers, Electronics and Appliances (including but not limited to computers hardware, accessories, servers, telecom equipment, networking equipment, office systems - fax, copier, printer, scanner, etc, POS systems, screen/garment printing, washers, dryers, refrigerators). You would primarily research the retail replacement value of items for insurance purposes. Many assignments require the Specialist to identify additional details for the Claim Manager or Specialist to obtain prior to valuation. You must be confident in your research and willing to defend your findings if called into question. No prior insurance experience is required, but you will need to gain an understanding of the insurance claims process and become well versed in our SaaS platform, Contents Express, to effectively serve our customers. The role requires collaboration with your fellow Specialists and other individuals within the Enservio organization.

What You'll Do

• Appraise Computers, Electronics, Appliances and Medical equipment for replacement value.
• Leave polished notes, as appropriate, supporting research and findings
• Reach out to Claims Managers and/or policyholders to obtain additional details as needed
• Manage all tasks and actions necessary to complete a successful appraisal assignment
• Log time for customer billing and utilization tracking and be mindful of budgeting
• Collaborate with your peers for research assistance and review purposes  
• Respond appropriately and professionally to both internal and external stakeholders
• Be prepared to defend your work

What You'll Bring

• 3-5+ years' relevant work experience working with Computers and Electronics
• Knowledge of Computers, Electronics, Appliances a must. Knowlege of Medical equipment helpful.
• Bachelors degree preferred
• Professional appraisal certification a plus
• Research skills – knowledge of available electronics and computer resources and on-line pricing databases; a passion for tracking down information 
• Ability to prioritize in a fast-paced environment with tight deadlines, while maintaining a strong attention to detail 
• Excellent oral and written communication skills
• Strong listening, analytical, and problem-solving skills
• Effective time management
• Ability to take direction, as well as feedback, and work independently

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.