Shopper Insights Client Lead

2 weeks ago

Charleston, West Virginia, United States dunnhumby Full time $60,000 - $90,000 per year

dunnhumby
is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission:
to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby
employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Dunnhumby is seeking a Shopper Insights Client Associate who expects more from their career to join our team in Chesapeake, Virginia.
You will be trained and developed to become a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Retailer's Merchants and their market-leading CPGs partners, using customer insights to place the customer at the heart of their collaborative decision-making.

What We Expect From You

  • Bachelors degree in a relevant subject
  • Great collaboration with colleagues
  • Communication and presentation skills
  • Problem solving and hypothesis thinking
  • Setting up and onboarding current and new clients, delivering training and support
  • Compiling, verifying accuracy and sorting information to prepare source data for our tools
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
  • Mobility to be based in Chesapeake, Virginia

What You Can Expect From Us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found
(here)

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