Senior Product Designer

About Brightway

Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation's largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development.

We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets.

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Scope

As a Sr. User Experience Designer at Brightway you have an exciting opportunity to join our growing UX organization working on experiences for insurance agents, customer service advisors, and Brightway customers. We are expanding our digital capabilities and maturing our design culture to drive growth and facilitate delightful experiences for all the humans in the ecosystem. In this role, you will identify opportunities, move quickly, and confidently engage with users and teammates to drive B2B and B2C product experiences with high craft, accessibility, and attention to detail.

What You'll Do

• Initiate and drive design work without waiting for assignments.

• Translate shifting business priorities and user feedback into rapid design iterations.

• Conduct proactive user outreach, gather insights, and convert them into actionable recommendations.

• Lead end-to-end design work—from discovery through high-fidelity mockups, prototypes, and dev-ready specifications.

• Ability to explain and defend design decisions through data-driven decision making

• Ability to identify and test assumptions through experimentation.

• Communicate clearly with product, engineering, and your design lead to ensure alignment and velocity.

• Produce high-quality artifacts that reflect strong interaction design, visual polish, accessibility standards, and detailed execution.

• Contribute to a growing design culture and design system.

• Stay focused on the bigger picture objectives/goals/metrics of success.

Who You Are

• You are self-directed and take ownership of problems without needing to be prompted.

• You are comfortable with ambiguity, fast pivots, and shifting priorities—and remain productive in that environment.

• You are proactive in reaching out to users, advisors, and teammates to clarify needs and validate ideas.

• You work quickly without sacrificing detail, craft, or accessibility.

• You communicate openly, frequently, and with clear rationale that brings others along.

What You Bring

• 3+ years in UX design with a strong portfolio, including 0–1 product work.

• Demonstrated ability to work autonomously and at speed in fast-paced environments.

• Strong collaboration and communication skills across product and engineering teams.

• Proficiency in Figma, design systems, accessibility standards, and qualitative research.

• Experience in complex systems (insurance, CRM, or similar) is a plus.

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Equal Employment Opportunity:

Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.