Sales Support Coordinator

SCOPE:

Reporting to the VP of Sales & Marketing, the Sales Support Coordinator is responsible for coordinating collaboration between the Regional Sales Manager and the Regional Manager on follow-up tasks relating to sales activities that were observed on property visits. This role will communicate and collaborate with the Community Managers on the actionable items that resulted from the property visits to ensure accountability on execution of the items with the ultimate goal of increasing sales.

RESPONSIBILITIES:

• Supports all aspects of sales efforts by collaborating with Regional Sales Managers on actionable items from community visits.
• Fosters communication between Regional Sales Managers and Regional Manager on how best to execute on the actionable items to increase sales.
• Constructs emails with actionable items to the Community Managers and all other persons involved in completing the actionable items and follows through on those requests until resolved.
• Develop an intimate knowledge of the entire sales process and be able to be a resource of answers to questions about the process for the Regional Managers and Regional Sales Managers.
• Follows up on all pending deals to ensure that transactions are coming to close by month end.
• Generates reporting needed by Regional Sales Managers and Regional Managers to assist them with adding transparency on lead follow-up, property visitor activity, applications, pending deals and closings.
• Any other special projects or functions deemed necessary by the Vice President of Sales
• Reports to the Vice President of Sales
• 90% remote work with 10% travel to communities or meetings.

QUALIFICATIONS:

• Minimum High school, GED, some college preferred;
• One to two years of relevant work experience;
• Ability to work diligently and independently to complete assigned tasks within deadlines;
• Energetic and positive with a sharp eye for detail;
• Excellent written and verbal communication skills;
• Familiarity with office equipment;
• Must demonstrate strong work ethic;

COMPETENCIES:

• Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other's ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the noise level in the work environment is usually moderate; Frequently required to sit; Frequently required to talk or hear. Occasionally lift up to 20 lbs.

FLSA CLASS: Exempt

REPORTS TO: VP of Sales & Marketing

SUPERVISORY RESPONSIBILITIES: None

JOB CATEGORY: Sales & Administrative

POSITION CLASS: Sales & Admin.

POSITION CLASS CODE: SALESASST

COMPENSATION: $60k annually plus bonus based on performance

LOCATION: Open to work remotely preference in Orlando, FL. This position may require travelling 25% and ability to meet at the office/communities on occasion.

Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation including pre-employment drug screening. Lakeshore is a smoke-free and drug-free workplace, for the purpose of safety and health for all. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.

Job ID:38619

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