Credit Compliance and Operations Specialist

About Byline Bank
Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.7 billion in assets and operates 45 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

• U.S. News & World Report named Byline Bank as one of the Best Companies to Work for in the Midwest, Finance & Overall in ,
• Chicago Sun Times Chicago's Best Workplaces 2024
• Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM (Society for Human Resource Management)
• Forbes America's Best Small Employers 2023

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Objective Of Position
The Credit Compliance and Operations Specialist is responsible for assisting in underwriting and closing new loans. This role ensures compliance with regulatory requirements and internal policies while maintaining accuracy and efficiency throughout the loan process.

Duties And Responsibilities
Loan & Compliance Support

• Maintain accurate records in loan systems and compliance databases, update entries promptly.
• Review reports and identify errors; collaborate with analysts and officers to correct discrepancies.

Vendor Coordination & Report Management

• Coordinate ordering, tracking, and reviewing reports from third-party vendors, including real estate appraisals, environmental reports, business valuations, and equipment appraisals.
• Onboard new vendors and ensure compliance with internal standards.
• Provide vendors with necessary information from internal staff to complete ordered reports.
• Communicate with vendors to ensure deadlines are met and resolve any delays.
• Timely and effectively communicate with internal staff and external vendors about order progress.
• Utilize Bank Customer Relationship Management (CRM) software to input details and dates for reports ordered.
• Appropriately save reports and invoice details in the Bank's CRM software and payment system.
• Track, save, and process invoices/payment requests through accounts payable.

Financial Reconciliation & Customer Refunds

• Work with internal loan teams to prepare reconciliations and refunds of customer deposits for loans undergoing adverse action.
• Process and mail checks for refunds accurately and promptly.
• All other duties as assigned.

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of Credit Compliance experience within a financial institution.
• Previous experience with appraisal reports or real estate environmental reports is a plus, as well as the use of CRM software.
• Formal credit training, a plus.
• Ability to work collaboratively with a variety of stakeholders at all levels.
• Be self-motivated with a strong attention to detail.
• Have strong change management, organizational and planning capabilities.
• Ability to identify, understand and define problems, evaluate alternatives, set priorities, manage projects and implement high quality solutions.
• Demonstrate strong organizational skills with the ability to directly manage and communicate multiple projects and priorities depending on organizational needs and strategies.
• Proficiency in MS Office Suite.
• Possess strong communication skills both verbally and in writing.

Physical Demands/Work Environment
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

At Byline Bank, we value work-life flexibility and support a hybrid work environment for this position. This role allows for a combination of remote and in-office work, with occasional visits to the office based on business needs. Specific in-office days may vary and will be discussed during the interview process.

Compensation & Benefits
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

The hourly rate for this position is between $ 21.63 to $26.92

In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, paid time off and much more Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.

Additional Information
Byline Bank is an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.

Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at , Option #2.

If applying within the US, this role is not eligible for visa sponsorship now or in the future.

Note To Recruitment Agencies And Third-Party Recruiters
Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.