Communications Manager I

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
 

Job Description:

This job is responsible for supporting a team or project accountable for enterprise-wide and Line of Business targeted communications. Key responsibilities include assisting in the development of communications strategies and providing editorial planning and writing expertise. Job expectations include assisting with communication initiatives, priority programs, and projects, creating engaging and impactful messaging for employees and leaders, and supporting training and employee development programs.

Role sits within the Participant Engagement Team and is responsible for managing the initiation through delivery of participant communications and educational materials that support financial benefits (401(k), HBS, Equity, ESPP, etc.) and overall financial wellness. 

Responsibilities:

• The role requires interfacing with internal partners as well as working directly with the client (plan sponsor).  

• Supports the development and execution of strategic communication plans to drive business and team objectives

• Demonstrates acumen in financial services and relevant line of business and/or staff support functions and leverages to influence business results through strategic communications activities

• Assists in the creation of consistent, engaging, and strategic messaging, including leader messaging, articles, interviews, and other written and visual pieces that reflect company tone and narrative

• Supports creation of targeted and enterprise-wide communications for various channels, including email, written announcements, employee messaging, town halls, videos, and blog posts

• Partners with colleagues such as Media Relations, Global Marketing, Public Policy, Human Resources, Legal and Local Market teams to drive priority programs and create engaging and impactful content, working independently and staying connected with all key stakeholders

• Drives innovation and new ways of communicating across existing and new channels for external and internal audiences including mass/public, clients and customers, influencers and partners, regulators/elected officials, Board/Executive leadership, and employees

Requirements:

• Excellent communication skills (both verbal and written)

• Ability to multi-task and work independently

• Superior organizational skills, creativity, and attention to detail

• Critical thinking and negotiation skills

• Proven effectiveness in fast-paced, demanding, client-driven environment

• Must be able to work in a team environment including clients, designers, engagement consultants, other project managers, and management

Desired:

• Knowledge of direct mail and Salesforce Marketing Cloud, as well as content management systems and other marketing platforms is a plus

• Client relationship experience a plus

• Demonstrated excellent writing, editing and proofreading skills

• Financial services/retirement/heath benefit marketing experience preferred

• Proficiency using content management/production systems

• Bachelor's degree in marketing, communications, or business management preferred

Skills:

• Active Listening

• Attention to Detail

• Written and Verbal Communications

• Collaboration

• Customer and Client Focus

• Presentation Skills

• Prioritization

• Risk Management

• Adaptability

• Business Acumen

• Influence

• Planning

• Project Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil ​liability.​  

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CO - Lone Tree Park Meadows Dr - Parkridge Four (CO9375), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington American Blvd - Hopewell Bldg 4 (NJ2140)Pay and benefits informationPay range$71, $106,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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