General Manager

12 hours ago

Portage, Michigan, United States Montauk Lodge Full time

General Manager

We are seeking an experienced General Manager to oversee all operations at Montauk State Park, a dream setting for anyone who loves the outdoors. You will be responsible for daily operations including lodging, food & beverage, retail, and guest services. We are seeking an exceptional leader and visionary who can develop and support our team, drive revenue, and create unforgettable experiences for our guests. Set amid crystal-clear, world-class trout streams, peaceful trails, and a warm, welcoming atmosphere, this is a place where your work truly connects people with nature.

Key Responsibilities

  • Lead daily operations and execute company strategies to improve quality, service, safety, and financial performance.
  • Develop and mentor departmental managers to strengthen leadership, team performance, and problem-solving.
  • Drive revenue growth through strong financial management and the development of new business opportunities across lodging, F&B, retail, and recreation.
  • Prepare and analyze financial reports; recommend and implement corrective actions.
  • Support marketing and sales efforts that increase visibility, occupancy, and overall park revenue.
  • Ensure compliance with all park contract requirements, regulatory standards, and company policies, including safety and environmental programs.
  • Oversee HR functions, employee housing, training, and labor compliance.
  • Maintain asset management programs and positive community relations.
  • Apply knowledge of recreational activities—such as trout fishing—to support guest programming and retail/facility planning as needed.

Requirements

  • Bachelor's degree in Hospitality Management, Business, or related field.
  • 5–7 years of hospitality management experience, ideally with retail, lodging, and F&B oversight.
  • Proven leadership, financial management, and analytical skills.
  • Strong communication and customer service abilities.
  • Ability to work in a fast-paced, hands-on environment with regular physical activity.
  • Intermediate Microsoft Office skills; POS familiarity preferred.

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