Retention Supervisor

DescriptionManages UW support specialists who provide timely and high-quality customer service to brokers, agents, and underwriters through communication channels, such as phone, email, and chat. Provides supervision as needed and utilizes knowledge of small commercial segments and independent decision-making skills to guide specialists to complete requests...

Position Title: Client Success Manager, Full-TimeCompany: FEDlogic, LLCLocation: Fully-Remote (with Travel)About Us: FEDlogic was founded in 2015 by a former Social Security adjudicator and area supervisor and is dedicated to helping individuals and families navigate the complex landscape of federal and state benefits. As the only vendor in the country...

The Call Center Support Specialist serves as the first point of contact for customers, providing professional and efficient assistance via phone, email, or chat. This role is responsible for addressing inquiries, resolving issues, processing requests, and ensuring an exceptional customer experience. The ideal candidate is a strong communicator,...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?As a Director of Customer Success, you...

The Customer Service Representative – Contact Center provides frontline support to policyholders, addressing inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role...

Community Outreach Program Coordinator The Community Outreach Program Coordinator assists the Member Engagement Program Supervisor in coordinating multiple programs. This position helps members and community partners understand, navigate and/or connect with enrollment assistance at Oregon Health Plan (OHP) and Medicare 'pop up' locations such as food banks,...

Do you enjoy finding collaborative solutions for customers and colleagues? Are you constantly learning and expanding your insurance industry knowledge? Come Join ReSource ProYour Role...ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves...

Position Summary: The Account Manager drives revenue growth by managing the full lifecycle of merchant acquisition, activation, and expansion. This role blends proactive outbound sales activity with strategic account management, ensuring merchants receive high-value guidance, exceptional service, and seamless access to the company's payment solutions. This...

Alpha USA – Director of Development MarketingDepartment: DevelopmentSupervisor: Christina Chappell, CDOLocation: RemotePosition Type: Full TimeWork Hours: 40 hours/weekPURPOSE:Alpha USA is seeking a visionary Director of Development Marketing to lead the national development marketing strategy — shaping how Alpha's story is told to donors across the...

Job Title: Customer Success Manager (CSM) - Workforce Management SaaS SolutionCompany: StaffReadyLocation: Spokane, WA Prefer remote employeeJob Type: Full-TimePosition OverviewAt StaffReady, we help healthcare organizations optimize their most valuable resource; their people. We are seeking a dedicated and proactive Customer Success Manager (CSM) to partner...