Room Attendant- Residence Inn Downtown Bozeman
7 days ago
Job Summary:
The hotel Room Attendant/Housekeeper will clean, restock, and maintain hotel rooms as assigned. The
goal is to provide Level5 Hospitality high-touch housekeeping service for each guest
stay.
Duties/Responsibilities:
- Receives list of assigned rooms from manager and prioritizes rooms
requesting early cleaning
- Checks the inventory of cleaning cart and adds any necessary supplies
- Knocks and announces self before entering room; returns at a later time
if rooms are occupied
- Removes soiled linens, towels, bedspreads, and blankets from each
assigned room and provides fresh replacements
- Neatly makes beds and stocks towels, washcloths, and hand towels
according to policies
- Cleans and disinfects bathroom and kitchenette or coffee-preparation
areas according to hotel polices
- Wipes surfaces in room and cleans mirrors
- Vacuums floors and removes trash
- Checks complimentary coffee and toiletry supplies in the room,
restocking according to provided hotel checklist and policy
- Ensures room meets hotel standards with a final room inspection
- Notifies supervisor of room availability and reports any suspicious
activity to security
- Ensures soiled linens are laundered, which may include loading hotel
washers and dryers and folding sheets and towels in laundry room as
needed
- Notifies maintenance department of needed maintenance or repairs
- Takes found items to designated lost and found area if guest has
checked out
- Performs other related duties as assigned
Required Skills/Abilities:
- Detail-oriented and thorough
- Ability to remain discreet and respect the privacy of guests
- Ability to perform consistent work to the highest of standards
- Ability to interact with guests in a pleasant, friendly way
Education and Experience:
- Sufficient education and literacy needed to identify and read product
labels and to communicate with guests about job-related needs
- Ability to read, write, speak, understand, and communicate in basic
English preferred
Physical Requirements:
- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing
the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous
physical exertion at times, including the ability to move objects
weighing up to 50lbs.
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