Operations Application Analyst

3 days ago


Jefferson City, Missouri, United States Prestige Staffing Full time $60,000 - $80,000 per year

Summary

We are seeking a detail-oriented Operations Application Analyst to support and maintain core system applications within the Operations department. This role serves as a crucial link between Operations and IT, ensuring business processes are efficient, accurate, and compliant in a fast-paced, regulated environment. The ideal candidate possesses a blend of technical expertise and operational knowledge, with strong collaboration and communication skills, to help optimize the deposit and payment services for community bank customers throughout the Midwest.

Requirements

  • Bachelor's degree in a business-related field preferred
  • 2-4 years of experience supporting business applications in banking or financial services
  • Proficiency in application support and troubleshooting
  • Knowledge of banking systems such as core banking, payment processing, and financial reporting; experience with platforms like Jack Henry preferred
  • Familiarity with data analysis tools and business intelligence platforms
  • Strong problem-solving, critical thinking, and communication skills

Responsibilities

  • Monitor, maintain, and test core applications to ensure stability and performance
  • Manage application deployments, updates, and migrations
  • Provide technical support to application users and assist with troubleshooting issues
  • Collaborate with business users to gather requirements and suggest process improvements
  • Develop reports, dashboards, and perform data analysis to support operational decision-making
  • Coordinate with third-party vendors for application support and maintenance
  • Assist in documenting business processes and recommending workflow enhancements
  • Support special projects and continuous improvement initiatives

Benefits

  • Positive work culture
  • Full-time employment with flexible scheduling options when feasible
  • Opportunities for professional growth and development


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