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Quality Assurance Tester
2 days ago
Job Description:
Title:
Quality Assurance Tester II (3+ Years Experience)
Location:
Onsite – Metro Atlanta, GA (5 days/week)
Schedule:
35 hours/week (potential increase to 40 hours in February)
Duration:
18 months contract (potential to extend)
Travel:
Up to 25% monthly within Metro Atlanta (expenses reimbursed)
Equipment:
Client laptop provided
About the Role:
In 2009, our client introduced the revolutionary Freestyle dispenser. Today, the Freestyle platform has evolved into a modern ecosystem powered by cloud, web, IoT, and embedded technologies. These systems coordinate motors, sensors, compressors, and precision pumps to deliver an unmatched beverage experience.
We are seeking a passionate and experienced
Quality Assurance Tester II
to support and maintain the quality of the Freestyle fleet. This role blends hands-on field work with deep software and hardware troubleshooting, working closely with customers, development teams, and product owners to investigate, reproduce, and resolve real-world issues.
If you are curious, detail-oriented, and excited by REST APIs that control real-world systems, this role is for you.
Key Responsibilities:
- Partner with customers and operations teams to analyze and evaluate software issues occurring in the field
- Investigate, triage, and prioritize field defects, proposing effective resolutions
- Reproduce customer-reported issues in lab environments and document findings
- Analyze logs, metrics, and stack traces to support defect debugging
- Collaborate closely with software, hardware, and product teams to identify root causes
- Support software release testing to validate new features and functionality
- Assist with innovation projects, engineering prototypes, and early-stage testing
- Identify defect trends and patterns to improve long-term product quality
- Develop deep expertise in dispenser software and overall system functionality
Minimum Qualifications:
- Bachelor's degree in Computer Science or related engineering field, or equivalent experience
- Minimum of 3 years of industry experience in Software Quality Assurance or related roles
- Strong understanding of the software development lifecycle (SDLC), QA methodologies, and testing tools
- Proven ability to work independently and take ownership of issues
- Strong analytical, problem-solving, and troubleshooting skills
- Experience with QA metrics, operational data, and statistical analysis
- Excellent written and verbal communication skills
Preferred Qualifications:
- Field experience troubleshooting customer-facing software and hardware issues
- Ability to design and execute detailed issue reproduction scenarios
- Strong working knowledge of Linux, shell scripting, and Unix command-line tools
- Experience with Java and at least one additional programming language
- Familiarity with backend communication protocols, APIs, and web services
- Experience using version control systems such as Git
- Background working in mixed software and hardware environments
Why Join:
- Work with cutting-edge IoT, embedded, and cloud technologies
- Make a direct impact on real-world products used by millions of consumers
- Collaborate with cross-functional teams in a fast-paced, innovative environment
- Gain hands-on experience with complex systems integrating software and hardware
