Car Care Service Manager
2 weeks ago
About This Opportunity
We are seeking a strong, experienced leader to manage our busy auto repair shop in
Lancaster, TX. This location serves a diverse, tight-knit community and requires a
manager who can connect with customers, lead a team of skilled technicians, and drive
results in a fast-paced environment.
What You'll Do
Leadership & Team Management
Lead and develop a team of automotive technicians with varying backgrounds
and experience levels
Provide strong, respectful leadership that earns team buy-in and accountability
Create a positive work culture while maintaining high performance standards
Handle disciplinary issues fairly and effectively when needed
Coach and mentor technicians to improve their skills and productivity
Operations & Customer Service
Oversee daily operations of a full-service automotive center
Ensure excellent customer service in a community-focused environment
Write accurate service estimates and explain repairs clearly to customers
Handle customer complaints and concerns with professionalism
Build lasting relationships with repeat customers and local community
Financial Performance
Drive revenue growth through effective upselling and service recommendations
Manage parts inventory and control costs
Meet monthly revenue and profit targets
Track and analyze key performance metrics
What We're Looking For
Essential Qualifications
Minimum 3-5 years automotive service management experience
Proven track record of leading diverse teams successfully
Strong knowledge of automotive repair procedures and diagnostics
Excellent communication skills with customers and staff
Experience with service writing software and shop management systems
Valid driver's license and clean driving record
Leadership Qualities We Value
Strong presence and natural leadership ability
Experience working in diverse, urban automotive environments
Ability to earn respect through competence and fair treatment
Cultural awareness and community connection skills
Problem-solving mindset with hands-on management style
Resilience and ability to handle high-pressure situations
Preferred Experience
Meineke or franchise automotive experience
Experience managing teams of 4+ technicians
Background in automotive diagnostics and complex repairs
Bilingual capabilities (Spanish/English) preferred
Local community connections in South Dallas area
Why Join Our Team
Compensation & Benefits
Competitive base salary: $65,000 - $70,000 based on experience +
Performance Bonuses. Top performer can earn $100,000+.
Performance bonuses tied to shop profitability and growth
Employer Discounted Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on automotive services
Career growth opportunities within expanding business
Work Environment
Supportive ownership committed to your success
Modern equipment and tools
Opportunity to make a real impact in a turnaround situation
Community-focused workplace serving local customers
Professional development and Meineke training programs
Here's the Deal
This shop is in Lancaster serving the local community. Hours are Monday-Friday 8AM-
6PM, Saturday 8AM-5PM, closed Sundays.
Want to talk? Send your resume.
We'll get back to you quick if you look like what we need.
Equal opportunity employer - we hire based on skills and what you can do.
Job Type: Full-time
Pay: $65, $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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