Salesforce Marketing Cloud Technologist

Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. 

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As a Salesforce Marketing Cloud Technologist, you will…

Collaborate with internal peers, leadership team, partners, and external stakeholders to implement automation solutions using Salesforce Marketing Cloud and other technology platforms within a client marketing-focused environment. You will create personalized, dynamic messages and landing pages, utilizing coding languages, data configuration, and segmentation. This role manages multiple campaigns, ensures timely and error-free execution, automates email processes, creating templates, provides technical support, and monitors compliance with email legislation. 

Be Accountable and Responsible

• Configure marketing automation solutions for clients, including but not limited to develop, test, document, and deploy high-quality solutions in Salesforce Marketing Cloud
• Oversee email and SMS execution for complex clients, ensuring timely and error-free completion
• Create dynamic, personalized marketing assets using HTML, CSS, and other scripting languages
• Automate email execution processes, activities, and reporting
• Pull, load, create, and manipulate subscriber audiences within the email platform
• Conduct QA/QC tests and seed list sends for email and SMS, troubleshooting issues and assisting with ESP problems
• Communicate with clients to manage expectations, deliverables, and modifications to their marketing automation platform
• Create and document requirements gatherings based on client and project specifications with a high degree of attention to detail
• Interact and work with a broad range of personalities and functions, including the client, business owners, engineers, project operations, quality assurance, and project managers
• Provide platform recommendations for optimizations, utilization, and best-practices for available tools within the email and SMS spaces, as needed or requested by client(s) 

These are the qualifications we are looking for

• 5-7 years experience in email marketing and HTML email coding 
• 2-3 years of experience using Salesforce Marketing Cloud to design, automate, and deploy targeted email marketing campaigns
• 4-5 years experience with ESP coding languages, SQL, and advanced email automation 
• Bachelor's degree or equivalent work experience
• Active Salesforce Marketing Cloud Email Marketing Specialist certificate, or the ability to obtain it within 3 months of hire
• Proficiency with AMPscript, Email Studio, Data Extensions, Journey Builder, Automation Studio, Adobe Photoshop, Figma, Dreamweaver (or similar coding tool) and animated gifs
• Demonstrated ability to change direction in response to changing work situations
• Ability to clearly communicate with clients and internal teams, both written and oral 
• Prior consulting experience (in-house or agency) is a plus

At MERGE, we're committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we're proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $73,500 - $88,200, based on the individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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And here's how we live our values at MERGE

• Ability. Mastering our craft
• Agility. Delivering with a growth mindset
• Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be