Credit Director

We are seeking a skilled and analytical Credit Director to oversee all aspects of our company's credit and collections functions. The ideal candidate brings a deep understanding of financial risk management, a commitment to operational excellence, and a collaborative leadership style that supports both business growth and customer satisfaction.

STAline Waterworks is a Charlotte, NC based distributor of waterworks products and related items to contractors and municipalities. Our focus is on building strong and trusted relationships with our customers by delivering superior service, quality products and dynamic solutions. STAline offers a professional, friendly and safe working environment, along with a comprehensive benefit package and competitive pay based on skillset, experience, and motivation.

Job Requirements:

• Bachelor's degree or equivalent from a four-year college or technical school; or a minimum of five years related work experience and/or training, or equivalent combination of education and experience
• Previous managerial experience leading accounts receivable and/or collection managers
• Ability to effectively communicate with senior level management team on departments performance, goals, budgets, etc.
• Ability to effectively prepare and communicate budgetary needs
• Ability to read and write general business correspondence
• Ability to analyze and interpret reports, technical procedures, regulations, and policies
• Ability to effectively present information and respond to questions from managers, customers, or public
• Ability to search files and databases and compile information gathered into reports
• Ability to analyze financial information, and calculate figures and amounts
• Ability to apply common sense understanding to carry out instructions furnished in oral, written, or diagram form and solve problems involving several concrete variables

Preferred Skills:

• Knowledge of NetSuite, and Microsoft software programs such as Word, Excel, and PowerPoint
• Background in warehousing, distribution, and/or waterworks industry
• Strong negotiation skills and attention to detail
• Prior experience with NCS, Dun & Bradstreet, and other credit resources
• Knowledge of sales tax guidelines including taxable and nontaxable sales, tax exempt certificates and compliance of exempt status

Job Responsibilities:

• Oversee all credit and collections functions within the organization.
• Develop and administer credit policies.
• Evaluate and improve collection effectiveness.
• Proactively manage the aging of accounts receivable by ensuring timely collection of payments while maintaining positive relationships with customers.
• Manage the process for establishing and approving new customer accounts.
• Analyze financial statements, credit reports, and payment histories of customers to gauge risk levels.
• Use statistical algorithms to develop a credit scoring model that assesses creditworthiness.
• Provide guidance to sales staff regarding business prospects with the best potential for conversion and long-term profitability for business growth and optimization.
• Optimize cash flow by implementing measures to reduce Days Sales Outstanding (DSO).
• Collaborate with external collection agencies for effective debt recovery.
• Work with new customers to negotiate loan terms that are both fair and compliant with regulations.
• Resolve disputes and delinquent accounts through negotiation.
• Regularly review and update policies to align with changing business needs and industry regulations.
• Supervise, train, and manage the performance of credit department staff members.
• Support and carryout directives set forth by the Senior Management team.
• Collaborate with Outside Sales and Branch Operation leaders as needed.
• Perform other duties as assigned.