Office Manager/Medical Receptionist

33 minutes ago


Englewood, New Jersey, United States Garden Springs Wellness Center Full time

Overview

We are seeking a highly organized and detail-oriented Office Manager/Medical Receptionist to join our organization. The Office Manager / Medical Receptionist serves as the first point of contact for clients and visitors at Garden Springs Wellness. This role is responsible for creating a welcoming, professional, and confidential environment while ensuring the smooth day-to-day administrative operations of the outpatient mental health practice. The ideal candidate is organized, detail-oriented, and experienced in healthcare administrative support, with a strong understanding of confidentiality and patient-centered care.

Responsibilities

Front Desk & Client Services

  • Greet clients, families, and visitors in a warm, respectful, and professional manner
  • Answer incoming calls, assist in scheduling appointments, and manage staff calendars
  • Verify client demographics, insurance information, and consent forms
  • Collect copays and process payments as required
  • Maintain client confidentiality in accordance with HIPAA regulations

Administrative & Office Management

  • Maintain organized client records and documentation within the electronic health record (EHR) system
  • Coordinate intake paperwork and onboarding for new clients
  • Monitor office supplies and submit purchase requests as needed
  • Support providers with administrative needs, including correspondence and documentation
  • Ensure the front office operates efficiently and professionally at all times

Compliance & Professional Standards

  • Maintain strict adherence to HIPAA, confidentiality, and organizational policies
  • Support compliance with state regulations and accreditation standards as applicable
  • Uphold Garden Springs Wellness' standards of professionalism, ethics, and client-centered care

Qualifications

  • High school diploma or equivalent
  • Experience in outpatient mental health or substance use treatment settings
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Proficiency with computers, scheduling software, and EHR systems
  • Ability to handle sensitive information with discretion and professionalism

This role is integral to delivering high-quality patient care through efficient administrative support. We value dedicated professionals committed to excellence in healthcare administration.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have experience in a medical office?
  • Do you have experience in behavioral health?

Work Location: In person


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