Office Manager/Medical Receptionist
33 minutes ago
Overview
We are seeking a highly organized and detail-oriented Office Manager/Medical Receptionist to join our organization. The Office Manager / Medical Receptionist serves as the first point of contact for clients and visitors at Garden Springs Wellness. This role is responsible for creating a welcoming, professional, and confidential environment while ensuring the smooth day-to-day administrative operations of the outpatient mental health practice. The ideal candidate is organized, detail-oriented, and experienced in healthcare administrative support, with a strong understanding of confidentiality and patient-centered care.
Responsibilities
Front Desk & Client Services
- Greet clients, families, and visitors in a warm, respectful, and professional manner
- Answer incoming calls, assist in scheduling appointments, and manage staff calendars
- Verify client demographics, insurance information, and consent forms
- Collect copays and process payments as required
- Maintain client confidentiality in accordance with HIPAA regulations
Administrative & Office Management
- Maintain organized client records and documentation within the electronic health record (EHR) system
- Coordinate intake paperwork and onboarding for new clients
- Monitor office supplies and submit purchase requests as needed
- Support providers with administrative needs, including correspondence and documentation
- Ensure the front office operates efficiently and professionally at all times
Compliance & Professional Standards
- Maintain strict adherence to HIPAA, confidentiality, and organizational policies
- Support compliance with state regulations and accreditation standards as applicable
- Uphold Garden Springs Wellness' standards of professionalism, ethics, and client-centered care
Qualifications
- High school diploma or equivalent
- Experience in outpatient mental health or substance use treatment settings
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficiency with computers, scheduling software, and EHR systems
- Ability to handle sensitive information with discretion and professionalism
This role is integral to delivering high-quality patient care through efficient administrative support. We value dedicated professionals committed to excellence in healthcare administration.
Job Type: Full-time
Pay: $ $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience in a medical office?
- Do you have experience in behavioral health?
Work Location: In person
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