Information Technology Specialist
1 week ago
Key Responsibilities
- Monitor network and system performance using company tools.
- Respond to Tier 1 help desk tickets, phone calls, and emails in a timely manner.
- Troubleshoot and resolve basic network, connectivity, and hardware issues.
- Assist in configuring and deploying workstations, printers, and network devices.
- Support user account creation, password resets, and permissions management in Active Directory and Microsoft 365.
- Document support actions, solutions, and system configurations.
- Escalate complex technical issues when necessary.
- Assist in applying software updates, security patches, and routine maintenance tasks.
- Participate in rotating on-call schedules as needed.
Qualifications
Required:
- Basic understanding of networking fundamentals (IP addressing, DNS, DHCP, LAN/WAN).
- Familiarity with Windows operating systems and Microsoft Office 365.
- Strong troubleshooting skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work in a team-oriented, fast-paced environment.
- High school diploma or equivalent.
Preferred (but not required):
- CompTIA A+, Network+, or similar entry-level certifications.
- Experience with help desk or IT support (internship, volunteer work, or coursework).
- Exposure to ticketing systems and remote support tools.
Job Type: Full-time
Pay: $50, $69,682.48 per year
Benefits:
- Health insurance
- Paid time off
Language:
- English (Preferred)
Work Location: In person
-
Information Technology Support Specialist
1 week ago
Raleigh, North Carolina, United States Prometheus Group Full time $60,000 - $90,000 per yearAbout Prometheus GroupPrometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do In joining Prometheus, you will...
-
Information Technology Analyst
1 week ago
Raleigh, North Carolina, United States Genius Talent Veranex Full time $79,999 - $109,999 per yearGenius Talent has partnered with a Global MedTech company that is looking for an Information Security Analyst (ISA) who manages network security tools/methods and performs research and analysis to mitigate and eliminate data and information security threats. This person will act as contact for the initial intake of information security events; triages...
-
Intern - Information Technology
2 days ago
Raleigh, North Carolina, United States First Horizon Bank Full timeJob Title:Intern – Information TechnologyLocation:Onsite listed in the job posting.Internship Program Duration: February 23, 2026 – May 1, 2026Pay:$20SummaryOur 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to...
-
Head of Information Technology
1 week ago
Raleigh, North Carolina, United States Builders Mutual Full timeAt Builders Mutual, we believe in the power of a team to get the job done right. Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in a culture of teamwork, inclusion, expertise, and community, we work together to serve better, achieve...
-
Head of Information Technology
1 week ago
Raleigh, North Carolina, United States Builders Mutual Full time $10,000 - $15,000 per yearDescriptionAt Builders Mutual, we believe in the power of a team to get the job done right. Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in a culture of teamwork, inclusion, expertise, and community, we work together to serve...
-
Record Center Specialist
6 days ago
Raleigh, North Carolina, United States Access | Information Management Full timeThe Impact You Could MakeDo you enjoy preparing orders in a warehouse environment? Being productive and efficient is part of your DNA? Can you imagine yourself doing so while getting a daily workout? If you answered yes to all these questions, Access has a great opportunity for youAs a Record Center Specialist for Access, you will be a key part of our...
-
Information Technology Manager
1 week ago
Raleigh, North Carolina, United States Checkpoint EHR Full time $80,000 - $120,000 per yearAt Integrity Support, Inc. ) we are passionate about "serving those who serveothers". Most companies define success by the number of dollars, but we define our success in thenumber of lives changed daily by our team using their service-hearted talents specializing in theBehavioral Health industry offering cloud based electronic health records (EHR),...
-
Health Information Specialist
2 days ago
Raleigh, North Carolina, United States Pacific Neuropsychiatric Specialists Full timeBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceAre you doing what you love? We are Pacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group dedicated to providing comprehensive treatment for a wide range of mental health conditions, including ADHD, depression, anxiety, bipolar disorder,...
-
Product Technology Specialist
2 weeks ago
Raleigh, North Carolina, United States Johnson Automotive Full time $25,000 - $40,000 per yearJohnson Lexus of Raleigh has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Product Technology Specialist We are seeking a friendly, customer service-oriented, confident individual with a positive attitude to fill this open position immediately. Bring your strong work ethic and desire to succeed and we will provide...
-
Information Technology Support Technician
2 weeks ago
Raleigh, North Carolina, United States Prime Access Consulting Full time $60,000 - $90,000 per yearWe are a fully remote inclusive design firm with 14 staff members seeking an experienced IT Support Technician to help us implement secure and sustainable technologies as we scale. This multifaceted role combines hands-on Linux system administration, company-wide security and IT policy management, and direct team member support across desktop and mobile...