Operations/Assistant Manager

2 days ago

Fargo, North Dakota, United States NRG Adventure Park Full time

Operations / Assistant Manager Position

As the Operations / Assistant Manager at NRG Adventure Park, you are a vital leader responsible for ensuring smooth daily operations, safety, and an exceptional guest experience. You'll oversee staff scheduling, open and close the park, conduct thorough park inspections, and support the General Manager in all aspects of facility management. Your leadership, attention to detail, and commitment to safety help make every visit memorable and fun.

Essential Job Functions

  • Create and manage weekly staff schedules to ensure proper coverage across all departments
  • Open and close the park, following all procedures for facility setup, shutdown, and security
  • Conduct daily park inspections, ensuring all equipment, attractions, and public areas meet safety and cleanliness standards
  • Lead, train, and support team members, fostering a positive and energetic work environment
  • Monitor guest service and address concerns, complaints, or escalations promptly and professionally
  • Ensure compliance with all safety, health, and operational policies
  • Assist with hiring, onboarding, and training new staff members
  • Oversee cash handling procedures and reconcile tills as needed
  • Support inventory management and ordering of supplies
  • Complete daily reports and communicate updates to the General Manager
  • Step in to assist with front desk, café, or activity areas as needed
  • Support the planning and execution of special events and group bookings
  • Maintain a visible presence on the floor to ensure smooth operations and team accountability
  • Additional responsibilities as assigned

Qualifications

  • Must be at least 18 years old
  • Previous experience in operations, facility management, or supervisory roles required (recreation, hospitality, or entertainment preferred)
  • Strong leadership, organizational, and communication skills
  • Experience with scheduling and staff management
  • Attention to detail and commitment to safety
  • Reliable, responsible, and able to work independently
  • Cash handling experience preferred
  • Ability to multitask and adapt in a fast-paced, high-energy environment
  • Proficient with scheduling and office software
  • Must be available to work evenings, weekends, and holidays as needed

Job Type: Full-time

Pay: Up to $55,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance

Work Location: In person

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