Billing Service Specialist
2 days ago
Billing Service Specialist
Key Objectives:
Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.
Responsibilities:
- Monitor and pursue collections of unpaid receivables and take appropriate actions to resolve balances in a timely manner.
- Reconcile more challenging premium differences and disputed transactions within current month. Work with the various business units and agents to resolve differences.
- Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
- Collect all payments due in accordance with and within the Chub credit term guidelines.
- Provide customer service support to our internal and external customers to resolve any open queries regarding premiums due.
- Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting. Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.
- Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
- Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.
Reporting Relationships:
- Reports directly to the Billing Services Manager – Agency Bill
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