Billing Service Specialist

2 days ago


Philadelphia, Pennsylvania, United States Chubb External Full time

Billing Service Specialist

Key Objectives:

Premium collections and resolution of disputes and premium differences to maintain open receivables to a current status and increase cash flow.

Responsibilities:

  • Monitor and pursue collections of unpaid receivables and take appropriate actions to resolve balances in a timely manner. 
  • Reconcile more challenging premium differences and disputed transactions within current month.  Work with the various business units and agents to resolve differences. 
  • Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
  • Collect all payments due in accordance with and within the Chub credit term guidelines.
  • Provide customer service support to our internal and external customers to resolve any open queries regarding premiums due.
  • Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting.  Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines. 
  • Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
  • Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.

Reporting Relationships:

  • Reports directly to the Billing Services Manager – Agency Bill

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