Billing and Accounts Receivable Specialist

Location: Center City, Philadelphia

Schedule: Hybrid (3 days onsite required)

At JEVS Human Services, we believe in empowering individuals to reach their full potential — creating opportunities for self-sufficiency, fulfillment, and growth. Each year, we make a meaningful impact in the lives of nearly 16,000 people, including individuals with physical, developmental, and emotional challenges, as well as those experiencing barriers such as unemployment and underemployment.

We're seeking a Billing and Accounts Receivable (A/R) Associate to join our dedicated finance team. In this role, you'll collaborate across multiple divisions, engage with management at all levels, and coordinate with Managed Care Organizations (MCOs) and government agencies. This is an excellent opportunity to play a key part in ensuring the accuracy, timeliness, and integrity of JEVS' financial operations.

• Prepare and submit weekly and monthly billing for multiple service lines, including Private Pay and Room & Board.
• Monitor and manage receivables, including collections, payment posting, and account reconciliations.
• Investigate and resolve billing discrepancies, denials, and eligibility issues in a timely manner.
• Maintain accurate and up-to-date records across multiple systems (Cashe, Pavillio, Carelogic).
• Support month-end revenue closing and generate billing, aging, and performance reports.
• Troubleshoot claim and system errors; process reversals and resubmissions as needed.

Qualifications:

• Experience in billing/accounts receivable, preferably in healthcare or human services.
• Strong attention to detail and problem-solving skills.
• Comfortable working with multiple software platforms and financial systems.
• Excellent communication and collaboration skills.

Key Attributes:

• Highly accurate with strong attention to detail.
• Ability to meet strict deadlines.
• Strong problem-solving skills.
• Effective verbal and written communication skills.
• Collaborative and team-oriented mindset.
• Professional demeanor with excellent interpersonal skills.
• Willingness to learn

Required Qualifications:

• Experience in medical billing, cash applications, or accounts receivable.
• Open to training the right candidate who demonstrates a strong combination of relevant education and experience.

What's in it for you:

• 401(k), with company match
• Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
• Health, Dental, and Vision coverage
• Ample paid vacation and sick time
• 10-12 paid holidays per year
• Pre-tax commuter benefits
• Continuing education, professional development opportunities, retreats, and training
• Employee referral bonus
• Reimbursement of eligible mileage and travel expenses

The base pay for this position ranges from $40,000 to $49,500 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services' employees, our community partners, and the individuals we serve.

For more information about what it's like to be a part of the JEVS team, visit our careers page at

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.