Network/Technical Analyst

6 days ago

Winchester, Virginia, United States JUSTTECH Full time

JustTech is actively seeking a highly skilled professional with excellent communication & organizational skills for a Network/Technical Analyst position with the primary area of the Eastern Panhandle of WV and Loudoun County, VA. This individual would join our team and provide technical support to JustTech's customers.

JustTech, LLC is a technology company specializing in providing copiers & multifunction printers, Managed Print Solutions and Managed Network Solutions.

Through our Print Solutions, we offer sales and service support for Xerox copiers & printers. Currently we are managing thousands of copiers & printers making millions of impressions every month.

With our Network Solutions, we provide Managed Network Services & IT support to more than a hundred small businesses and organizations. We specialize in proactive support and provide onsite and remote assistance.

JustTech has a long successful track record of providing clients with Managed Print and Managed IT Solutions with high client retention. After every service incident, clients are encouraged to share feedback and these surveys are posted on Proven Expert, a third-party review site.

Job Requirements:

  • Copier and printer technical repair capability (Xerox experience preferred).
  • Strong troubleshooting skills with copiers and printers.
  • Experience with onsite and/or remote troubleshooting.
  • Knowledge of network fundamentals.
  • Excellent communication and customer relations skills.
  • Excellent time management skills and the ability to handle multiple tasks in a fast-paced environment.
  • Must have strong organizational skills.
  • Ability to manage their own schedule and adhere to schedules.
  • Must possess the ability and determination to complete tasks.

JustTech offers a competitive salary with health care benefits to employees and their dependents with the company paying 60% of the total premium. There is also a 401 K, Paid Time Off (Vacation and Holidays), and Voluntary Life options. For this position, JustTech provides a vehicle, phone and laptop for business use.

JustTech is an Equal Opportunity Employer Veterans/ Disabled

Contact us for more information.

About Just·Tech

Just·Tech, a 2020 & 2021 Inc. 5000 designee and a 2023 & 2024 CRN MSP 500 honoree is a technology company and has been keeping more than 2,000 clients happy since 2006 in providing our Print Solutions, Network & IT Solutions, Cloud Fax and custom Xerox App Solutions.

Areas we support:

  • Washington DC Metropolitan area including parts of Virginia & Maryland and also Southern Maryland
  • Northern Virginia, Eastern Panhandle of West Virginia and the Shenandoah Valley in Virginia
  • North Eastern Virginia and the Northern Neck of Virginia including the cities of Fredericksburg & Stafford
  • West Central Virginia including the cities of Harrisonburg, Staunton & Charlottesville
  • South Western Virginia including the cities of Lynchburg and Roanoke
  • North Central West Virginia including the cities of Morgantown, Fairmont, Clarksburg & Elkins
  • WV/KY/OH tri-state region including the cities of Huntington, Charleston, Ashland and Portsmouth

Through our Print Solutions, we offer sales and support for Xerox multifunction copiers & printers. Just·Tech is a Xerox Diamond Partner and one of the top ten Xerox partners in the country. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of copies & prints every month.

With our Network Solutions, we provide Managed Network Services & IT Support to hundreds of small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Just·Tech is the first Xerox certified Personalized Application Builder Authorized Developer in the United States. With our App Solutions, we create custom apps for Xerox multifunction copiers that increase efficiency and improve workflows. Just·Tech is the exclusive reseller in the U.S. of the most affordable and complete print management app solution, PrintAnyWay. There are more than 100,000 apps that we have created installed on Xerox devices across the globe.

Contact us for more information.

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