Patient Access Rep II, PAS Financial Clearance, Baptist Southbank

3 days ago

Jacksonville, Florida, United States Baptist Health Full time

Job Summary

  • Up to $1,000 Sign-On Bonus

Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services Financial Clearance team at our Southbank Plaza location here in the Jacksonville, FL.

Shift Details: Monday through Friday 9:00am-5:30pm.

The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies, and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations.

As a Patient Access Rep II, you will be responsible for:

  • Registering patients accurately and efficiently.
  • Utilizing of multiple systems and interfaces.
  • Cross-Training in order to work in multiple patient access areas.
  • Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
  • Contributing to PAS Goals as defined annually
  • Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO.
  • Maintaining a professional relationship with all clinical and non-clinical team members.
  • Being able to articulate compliance documentation and ensure completion of required patient consent forms.
  • Maintaining patient privacy in accordance with HIPAA guidelines.
  • On Call Team during week-long rotations.
  • Flexibility to work on a rotating schedule.
  • Selecting a region containing 4 Baptist Facilities and traveling to assignments within.
  • Coaching team members and providing quality feedback to increase compliance and accuracy.

This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now

*Education Required*
High School Diploma/GED

Preferred
*Education Preferred*
Bachelor's Degree

Experience

  • 1-2 years Customer Service Experience Required
  • 1-2 years Insurance Experience Required
  • 1-2 years Healthcare Experience Required

*License and Certification*

  • Certified Healthcare Access Associate (CHAA) Preferred

*Location*
Southbank Plaza

1650 Prudential Drive

Jacksonville, FL, 32207

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