Operations Supervisor

Join Our Team as an Operations Supervisor – Emergency Vehicle Upfitting (Warwick, RI)

Drive Excellence in Public Safety Vehicle Solutions at Global Public Safety

This is a hands-on supervisory role.

Are you ready to lead a team at the forefront of public safety innovation? Do you have a passion for precision, leadership, and making a tangible difference in communities across the nation? Global Public Safety, LLC invites you to become a vital part of our dynamic organization as an Operations Supervisor in our state-of-the-art emergency vehicle up-fitting operation in Warwick, Rhode Island

About Global Public Safety

With a legacy of trust and expertise, Global Public Safety, LLC stands as a premier supplier and integrator of emergency and special-purpose vehicles across North America. Our team is proud to have upfitted more than 25,000 special-purpose vehicles—from police cruisers and specialized law enforcement vehicles to motorcycles, SUVs, and heavy-duty trucks. Our unwavering commitment to quality, efficiency, and customer satisfaction has earned us the loyalty of federal, state, and municipal agencies, with dozens of repeat, multi-year contracts as a testament to our reputation.

We are the driving force behind highly specialized vehicle configurations, ruggedized computing, cutting-edge mobility solutions, officer safety technology, and customizable service and support. We offer over 80,000 popular products through our vendor partnerships, from vehicle lighting, sirens, and consoles to prisoner transport and K9 units, rugged tablets, camera systems, distinctive graphics, and more.

Our streamlined procurement process, extensive knowledge of the public safety sector, and unparalleled customer service set us apart as the partner of choice for agencies and first responders nationwide.

Our Unique Capabilities

• Drop-Ship Codes: We proudly maintain drop-ship codes for Chrysler, Ford, and General Motors, allowing vehicles to be shipped directly from the manufacturer to our facility for seamless upfit and installation.

• Commercial-Off-The-Shelf (COTS) & Customization: Whether it's a commonly requested configuration or a one-of-a-kind challenge, we deliver both COTS and customized solutions to meet the critical needs of our customers.

• Comprehensive Services: From initial consultation to final delivery, our team works efficiently and cost-effectively to deliver and install top-quality equipment that enhances the safety and operational capabilities of every vehicle we touch.

The Opportunity: Operations Supervisor

Are you ready to lead from the front? As our new Operations Supervisor, you'll play a pivotal role in ensuring the success of our emergency vehicle upfitting team. You'll work directly with skilled installers, customer-focused sales professionals, and report to the Director of Operations. Your leadership, technical insight, and organizational acumen will help shape the safety of communities everywhere.

Key Responsibilities
Installation Team Leadership

• Oversee and coordinate the vehicle installation schedule to optimize workflow and meet project timelines.

• Instruct, mentor, and train installation technicians, ensuring adherence to best practices and safety standards.

• Answer technical questions, resolve challenges, and foster a collaborative team environment.

• Conduct rigorous quality control checks on all installations, guaranteeing each vehicle meets our exacting standards and customer requirements.

Sales Team Collaboration and Customer Engagement

• Welcome and consult with walk-in customers, identifying their unique needs and providing expert guidance on available solutions.

• Communicate proactively with customers, providing timely updates on order status, configuration changes, and installation progress.

• Deliver comprehensive training on vehicle operations, ensuring customers leave our facility confident and informed.

• Partner with the sales team to ensure order accuracy, seamless project execution, and customer satisfaction at every stage.

Expertise in Emergency Vehicle Equipment

• Utilize your deep understanding of specialized law enforcement and emergency vehicle equipment, parts, and configuration systems.

• Excel in inventory control procedures and ordering systems to maintain optimal stock levels and prevent workflow interruptions.

• Leverage your technical acumen and problem-solving skills to streamline processes and continuously improve operations.

Requirements:

The ideal candidate for this exciting role will bring:

• 5+ years of supervisory experience in emergency/warning vehicle equipment, installation, purchasing, or sales.

• Comprehensive knowledge of specialized vehicle configurations, parts, ordering systems, and inventory control.

• Exceptional customer relations skills—your ability to communicate clearly, professionally, and empathetically sets you apart.

• Demonstrated technical proficiency, computer literacy, and a knack for quickly learning new systems.

• Superior organizational and multitasking abilities—managing competing priorities is second nature to you.

• Proven leadership experience with a collaborative, solutions-driven mindset.

Candidates with a background in public safety vehicle equipment purchasing, installation, or sales are strongly encouraged to apply. Your experience will directly shape the impact and efficiency of our team.

Why Join Global Public Safety?

• Impact: Play a direct role in equipping the vehicles that keep our communities, officers, and first responders safe.

• Growth: Thrive in a fast-paced, high-volume environment where your contributions are recognized and your career can advance.

• Innovation: Collaborate with a team that pushes the boundaries of what's possible in emergency vehicle solutions.

• Support: Benefit from a collaborative, inclusive culture with support from experienced professionals and opportunities for ongoing training.

Accessibility and Accommodations

Global Public Safety is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of this position. If you require assistance or accommodations during any part of the application process, please let us know.

Global Public Safety is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.

About Us

A proud subsidiary of LB&B Associates Inc.—a diversified services provider to federal, state and local governments and commercial organizations—Global Public Safety stands for integrity, reliability, and excellence in every project we deliver.

How to Apply

Ready to take the wheel and lead our exceptional team? Don't miss this opportunity to join a company where your expertise, leadership, and drive truly matter. Submit your resume and a cover letter outlining your experience and vision for the Operations Supervisor role in Warwick, RI.

Be part of a legacy that powers public safety—apply today and transform the future with Global Public Safety, LLC.

Please see job description.

Please see job description.

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