On Call Banquet Server

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career

Pay Range:

Are you passionate about creating memorable experiences and delivering exceptional service? At Hilton Garden Inn Dana Point – Doheny Beach, we pride ourselves on our Heartfelt Hospitality, where warmth and care are at the core of everything we do. We are a dedicated team committed to exceeding expectations, embracing our beautiful beachside location, and infusing every moment with joy and flair. If you're ready to be a part of a team that values personalized service, exceptional cleanliness, and a strong connection to our community, we invite you to apply and help us create a beloved destination for all who visit.

Job Description

Job Title: Banquet Server

Department: Banquets

Supervision Exercised: N/A

Supervision Received: Director of Food & Beverage, Executive Chef, Food + Beverage Supervisor, and Banquets Captain

Job Summary: This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all banquet rooms are presentable.

Job Duties include the following:

Guest Services & Operations:

• Perform all Banquet side work as designated by the Banquet Captain and/or Supervisor/Manager.
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during functions and function related duties.
• Must be familiar with and adhere to all liquor liability laws.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Prepare rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) standards.
• Other duties may be assigned.

Administrative & Communication:

• Report to the Banquet Captain/Supervisor or Manager regarding any need for housekeeping and/or repairs of banquet equipment, rooms and/or maintenance.
• Communicates with any client needs to Banquet Captain, Supervisor/Manager.
• Follow up with guest requests/complaints

Minimum Requirements:

• Previous serving experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.
• Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
• Must have exceptional customer service skills.
• Ability to satisfactory communicate in English with guests, management and co-workers to their understanding.

Necessary Licenses/Certifications:

• RBS Certification will be required prior to the start of employment.
• Must complete CA Food handlers Card training provided upon hire.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must be able to deftly maneuver between tight confines in the bar and pool areas, including on occasionally wet pool deck surfaces, while clearing items and/or carrying trays of food and beverages.  The employee frequently is required to talk or hear.  The employee is occasionally required to taste or smell.  The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. 

HRI Lodging is an EOE M/F/DV

**Not offering relocation at this time.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.