Communications Manager, AWS Customer, AWS Communications

Since 2006, AWS has changed the way companies acquire and use technology by providing a highly scalable, secure, cost-effective, and flexible technology platform in the cloud. AWS is growing rapidly in the U.S. and around the world with customers ranging from startups to Fortune 500 corporations.

AWS Communications is looking for an experienced, versatile PR professional to join its Customer and Industries Communications team. We are seeking an exceptional candidate who will drive high-impact, integrated media relations campaigns that showcase how AWS is help organizations innovate with generative AI to create new value for their customers, employees, and overall operations. A core focus of this job will be publicizing stories of how companies use generative AI to power their businesses. The role also will focus on identifying unique and compelling stories of how companies have stepped up their use of generative AI to increase efficiency in functional areas such as finance and sales to support better customer experiences.

Key job responsibilities
- Creating and executing proactive, creative, and integrated PR campaigns
- Developing media strategies that create a cadence of press opportunities that elevate the AWS story
- Handling complex, fast-moving, and unexpected communications challenges with high judgment and professionalism
- Managing relationships with reporters and influencers across top-tier business and technology press, trade publications, and non-traditional outlets (podcasts, YouTube, newsletters)
- Advising on industry-related trends, events, and challenges, as well as guiding any reactive communications efforts
- Cultivating and maximizing relationships with customers, including business leaders, technologists, and PR teams
- Crafting compelling story ideas, content, and messaging
- Leading media programs for AWS-owned and industry, customer, and partner events
- Managing PR agencies

A day in the life
You will use your understanding of the intersection of technology and stakeholder engagement to execute high-impact and creative PR plans. You will work across multiple teams, sometimes with competing stakeholders, to produce a steady cadence of coverage, influence conversations, press engagement, and awareness of generative AI's transformational impact across industries. In this role, you will have an opportunity to support creative programs that are worthy of a company that continues to pioneer the cloud.

Basic Qualifications:
- 7+ years of recent professional communications or public relations experience
- Bachelor's degree
- Experience working closely with and advising senior executives of an organization or equivalent
- Track record in communications or PR for high-profile enterprise software/systems companies

Preferred Qualifications:
- Experience communicating technical concepts and processes using clear, simple language and visuals
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience communicating technical details verbally and in writing
- Excellent written and oral communications skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,000/year in our lowest geographic market up to $188,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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