Customer Care Specialists

4 days ago


Austin, Texas, United States BCforward Full time
Company Description

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. 

Job Description

Position: Customer Care Specialists

Pay Rate: $13.25/HR

Austin, TX 78727

6 + Months

Job Responsibilities:

Provide unbiased assistance to Medicaid Clients and/or Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive training program).

Assists with problem resolution, as needed.

Responds to phone inquiries in a prompt, courteous and concise manner.

Documents all encounters in clear and concise online logs.

Transfers callers to other Call Center units as needed.

Meets individual performance standards.

Performs other duties as may be assigned by management.

Sandra Taylor 

Additional Information

Sandra Taylor 



  • Austin, Texas, United States New American Funding Full time $20 - $22

    OverviewCustomer Care SpecialistPosition Summary: The Customer Care Specialist (CCS) is the primary point of contact for customers that have existing loans with New American Funding. The Customer Care Specialist is responsible for inbound calls regarding mortgage questions involving taxes, hazard insurance, escrow analysis, mortgage payments, principal...


  • Austin, Texas, United States Enable Dental Full time

    Are you a highly empathetic and organized individual with a passion for helping others? Do you thrive in a fast-paced environment where your communication skills can make a real difference? Enable Dental is looking for a dedicated Customer Care Specialist to join our growing team. In this role, you will be the first point of contact for our patients and...


  • Austin, Texas, United States Nulo Pet Food Full time

    About NuloFounded in 2010 and headquartered in Austin, Nulo is one of the fastest growing pet specialty brands in America. Nulo was named to Forbes' "Top 25 Most Innovative Retail Brands in the U.S." list and is currently focused on expanding our reach both in the U.S. and globally. We are widely recognized as an innovative and disruptive brand, with a...


  • Austin, Texas, United States LTD Material LLC Full time

    Company DescriptionLTD Material, LLC, established in 2002, is a premier provider of high-quality materials and products used by leading semiconductor manufacturers and quartz fabrication companies in North America, Europe, and Asia. Our facilities, featuring advanced technologies, encompass a 38,000 square feet machine shop and two hot fabrication plants...


  • Austin, Texas, United States NAU Urology Specialists Full time

    Patient Care Coordinator Position at Urology Specialists of Austin – Lake Line OfficeUrology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient Care Coordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday,...


  • Austin, Texas, United States West Shore Home Full time

    Position: Division Customer Service SpecialistLocation: Austin, TX (ONSITE)Who We Are:West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000...


  • Austin, Texas, United States BCforward Full time $40,000 - $50,000 per year

    Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We...


  • Austin, Texas, United States Togetherwork Full time

    Customer Support Specialist - Payment ProcessingLocation: Austin, TX (Hybrid- 2/3 days a week)Job SummaryTogetherwork is a family of SaaS solutions that focuses on organizational management, administration, and payment processing. This full-time position is in the Operations area, where you will play a critical role as secondary escalation in assisting our...

  • COPSD Specialist

    1 week ago


    Austin, Texas, United States Integral Care Full time

    Job Number: Job Summary: The COPSD Specialist - Substance Use is responsible for ensuring the provision of recovery-focused, person-centered care with a trauma-informed perspective. This position operates in a dynamic environment, and performs case management, assessment, and/or service coordination work based on the program's guidelines. The COPSD...


  • Austin, Texas, United States Qualia Full time

    At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared...