Supply Chain Process Improvement Specialist

Job Purpose

Supply Chain Analyst is responsible for designing and implement process improvement in data accuracy, collection, storage, sharing and presentation for the Supply Chain Team.

Responsibilities and Duties:

With input from the purchasing team, production scheduling, operations management and both internal and external customers: 

• Lead order management of incoming sales orders and demand planning necessary to fulfill orders.  Establish and utilize analytics to determine actions to satisfy customer demand.
• Analyze sales demand, forecasted demand, production plan, and actual production as primary input into supply chain and operations decisions.
• Coordinate writing, review and approval procedures for all operations department stakeholders of written processes.  Publish approved procedures in a way that supports document control and training.
• Map or flow chart SC processes and participate in mapping other processes with significant SC touch points.
• Lead time study of warehouse and operations activities as a primary activity. Time study support or office activities as a lower priority activity.
• Understand the cadence of SC department outputs and seek to provide sustainable methods to quickly collect necessary data and organize into easily read and analyzed formats.
• Analyze data, information, and physical product flow into, inside, and out of DNP.  Recommend process improvements for safety, cost, quality, delivery, inventory control, new product development, logistics, or other business activities.Lead transformation of management processes into administrative processes and automate administrative processes.  In all cases seek sustainability, independent of the person or people currently in relevant role(s).
• Liaison with IT for report creation and SC/operations process improvement
• Keep other departments informed of relevant changes being pursued and work to recommend or participate in efforts to improve across multiple functional areas
• Discover and recommend ways to leverage new technology to improve product or information flow
• Automate review, tracking and publishing of order entry accuracy to rules and procedure with a list of corrective action needed to comply.

• Additional duties as assigned by management. 
  
  

Qualifications

• Bachelor's degree in engineering, math, computer programming or equivalent experience preferred
• 3-5 years' experience in manufacturing supply chain professional role
• Creative and Detailed Problem Solver
• Intermediate+ skill in Excel
• ERP experience, Procedure writing experience.
• Excellent mathematical and analytical skills
• Pattern recognition and ability to develop actionable insights from data.
• Interpersonal skills and ability to build and improve trusting relationships. 
• Project Implementation experience is preferred., Epicor experience is preferred.
• Multi-lingual English/Japanese strongly preferred

Physical Demands

• Open office working environment, production and warehouse environment.
• Sitting/standing at desk working with laptop or desktop monitor throughout the day
• Walking and working on the manufacturing floor throughout the day

Safety Requirements

• Wear appropriate PPE in manufacturing areas.
• Promptly report any observed safety issues: conditions or behavior.
• Learn and follow all plant safety rules and guidelines

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectives—backed by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.