Decontamination & Cleaning Manager

Responsible for leading the daily activities of the Decontamination & Cleaning Department for all applicable product received from the field. Ensures all Decontamination & Cleaning personnel follow department procedures including but not limited to the decontamination, cleaning, receiving, documentation, and timely management of product routing.

REQUIREMENTS AND RESPONSIBILITIES:

• Primary responsibility is to ensure that the decontamination processes and procedures are effective and efficiently meet industry cleanliness standards for returned devices from the field. Proper controls and segregation is crucial for all products requiring decontamination and cleaning processing.
• Ensures the safety of personnel (through the use of proper PPE) that handle returned product during and after decontamination.
• Provides training of new & current personnel that may come into contact with returned product from the field and interact with the decontamination processes.
• Oversees all repair (REP), credit, loaner, Trial & Evaluation (T&E), and demo orders are processed; ensures documentation accuracy.
• Ensures that the correct Return Authorization paperwork is with each returned product.
• Ensures any/all updates are completed for the Richard Wolf shipping report; disseminates updates to field personnel and/or Customer Service.
• Completes all metrics for month-end processing & receiving statistics as established by the Corporate Director of Manufacturing.
• Reviews and updates decontamination, cleaning and receiving procedures & work instructions.
• Identifies and recommends ways or methodologies to streamline processes, reduce costs, and identifies areas for improvement that positively impact efficiencies and/or reduces risk to the business, its personnel, and to the end user.
• Maintains department KanBan systems ensuring available tools and products are readily available for direct reports to correctly perform their job duties.
• Personnel duties include hiring, performance management, training and career development.
• Ensures all equipment is properly maintained and calibrated as required.
• Promotes and models RWMIC Core Values in all interactions and responsibilities.

ADDITIONAL RESPONSIBILITIES:

• Works cross-functionally on CAPA's or other projects related to continuous improvement as required.
• Creates and maintains an organized work environment.
• Works with direct reports on decontamination & cleaning tasks when required.
• Proactively maintains product, system and procedural knowledge.
• Aware of and complies with the RWMIC Quality Manual and regulations & requirements as they apply to this job type/position.
• Completes all planned Quality & Compliance training within the defined deadlines.
• Other duties as assigned by the Corporate Director of Manufacturing.

QUALIFICATIONS:

• College degree in an applicable field of study preferred
• Minimum of 5 years of management / supervisory experience
• Minimum of 3 years of experience in working with medical device, specifically endoscopic equipment.
• In-depth knowledge and understanding of all processes and procedures associated with decontamination & cleaning.
• CER, CIS, and/or CHL certification preferred.  
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams at all levels.
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
• Good time management skills, ability to prioritize workloads, and excellent organizational skills are essential.
• Good attention to detail and accuracy
• Intermediate PC skills and familiarity with all MS Office suite products
• Experience with and understanding of multi-cultural and multi-generational differences and the ability to work within this environment is crucial for successful employment.
• The following physical demands are required:
  1. Lift/Carry 30 pounds
  2. Bend/Stoop/Kneel 2 - 4 hours per day
  3. Stand/Sit/Walk 8 hours per day
  4. Push/pull 50 pounds
• The following work environment conditions may exist:
  1. Infectious Disease Exposure
  2. Chemicals Exposure
• RWMIC offers Immunizations for Hep B and Flu Shots to all RWMIC employees. RWMIC employees have the responsibility to themselves and the company to consider receiving these immunizations.
• All RWMIC Employees have the responsibility to themselves and the company to work safely.

We are proud to offer a competitive pay structure along with a well-rounded benefits package designed to support our employees' career growth, health, and work-life balance. Our benefits include:

• 401(k) Retirement Savings Plan with Company Match
• Medical, Dental, and Vision Coverage
• Company-Paid Life & Disability Insurance
• Paid Time Off and Paid Parental Leave
• Flexible Work Options – Telecommuting and Flexible Schedules
• Tuition Reimbursement for Continuing Education
• Wellness Program and Flexible Spending Accounts (FSAs)

At Richard Wolf, we believe in creating a workplace where everyone has the opportunity to thrive. We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or any other legally protected status. We welcome all qualified candidates to apply for open positions.