Patient Service Specialist

1 week ago

Vernon Hills, Illinois, United States RUSH Physical Therapy Full time $17 - $20
Overview

Patient Service Specialist

Vernon Hills, IL

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. This employee will need to be able to fulfill 40hrs/wk in order to manage all front desk operations including but not limited to phones, scheduling, insurance verifications, faxing/scanning, quality assurance, cleaning/sanitizing, assisting with laundry, and patient aide work as appropriate.

Location: 935 Lakeview Parkway, Suite 195, Vernon Hills IL 60061

Position Type: Full Time

Schedule: Monday-Friday (2 evenings until 7pm)

Compensation: Hourly Rate - $ $20.00/hour based on experience

  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/Rx, vision and dental plan
  • Invest in Your Future: Company-matching 401(k) retirement plans, as well as Life and Disability protection

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists 

Responsibilities
  • Responsibilities
    • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
    • Schedule patient appointments in person and via phone
    • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
    • Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team
Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • Insurance Verification Experience
  • 1 Year of Front Desk Experienc

Physical Requirements:

  • Ability to communicate clearly and professionally with co-workers and patients
  • Ability to multi-task phone, computer, and in-person interactions
  • Ability to use computer scheduling software (with appropriate training)
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
  • Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
Additional Data

Go Anywhere with Us 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

  • Accounts Receivable Specialist

    2 weeks ago

    Vernon Hills, Illinois, United States EPITEC Full time

    Job Title:Accounts Receivable SpecialistLocation:Vernon Hills, ILWork Arrangement:OnsiteResponsibilitiesManually and electronically post payments from various sources like checks, electronic remittances, and lockboxes to the correct customer or patient accounts.Balance posted payments against batch totals daily to ensure accuracy and reconcile all incoming...

  • customer service

    2 weeks ago

    Vernon Hills, Illinois, United States INTELLIHOT INC Full time $65,000 - $75,000

    Job Details Job Location:    Chicago Office - Vernon Hills, IL Salary Range:    $ $ Salary/year DescriptionPosition SummaryIntellihot seeks a smart, critical-thinking, and experienced professional to join our team. This role serves as the primary resolution specialist and operational backbone for customer and representative inquiries, ensuring...

  • Patient Service Representative

    6 days ago

    Palos Hills, Illinois, United States American Addiction Centers Full time $19 - $29

    Department:09121 AMG Palos Hills - Building Operations Status: Full time Benefits Eligible:Yes Hours Per Week: Schedule Details/Additional Information:Schedule: 3-4 week day 8.5 hour shifts between 730a-5p with one or two week day evenings from 10:30-7p and one ½ day Saturday a month.Weekend and Holiday Commitment: closed on major holidays, open on the Eves...

  • Specialist, PR

    2 weeks ago

    Vernon Hills, Illinois, United States Rust-Oleum Corporation Full time

    Job DescriptionJob Title: Specialist, PR & CommunicationsLocation: Vernon Hills, ILDepartment: Rust-Oleum US MarketingReports To: Director, Public Relations & Corporate CommunicationsDirect Reports/Manages others: NoIf you are a highly organized self-starter who lives to uncover creative stories, loves diving into data and can craft messages that engage,...

  • Dental Assistant

    3 days ago

    Vernon Hills, Illinois, United States Affiliated Dental Specialists Full time $20 - $25

    OverviewDental AssistantLocation: Affiliated Dental Specialist - Vernon Hills, IL  Job Type: Full-TimePay: $20.00-$25.00/hour based on experience  About UsAt our practice, patient care comes first—every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental...

  • Part time Luxury Brand Coffee Demonstrator

    2 hours ago

    Vernon Hills, Illinois, United States MCG Full time

    Company Description MCG is the premier retail service organization that partners with both manufacturers and retailers to increase sales at store level. We provide in store services to department stores, mass merchants and stand alone retailers throughout the United States and Puerto Rico.  Job Description MCG is looking for Coffee Demonstrators/Selling...

  • Floor Care Technician Specialist

    4 days ago

    Mt. Vernon, Illinois, United States Office Management Services Full time

    OMS (Office Management Services) FLOOR CARE DIVISION:We are Hiring for an IMMEDIANT OPENING for a part time Floor Care Technician Specialist.( ***EXPERIENCE PERFERRED***) Willing to train with the right with the right attitude"Primarily" work is on weekend 1st. shift , Must have the availability to meet the work vehicle at Ina / Belle Rive area.Work...

  • Human Resources Specialist

    2 weeks ago

    Palos Hills, Illinois, United States Inside Higher Ed Full time $60,000 - $80,000 per year

    *Job Title:*Human Resources Specialist*Department:*Human ResourcesWork Location:Main Campus*Duties:*Under the direction of the Vice President of Human Resources, the Human Resource Specialist provides assistance with and facilitates the human resources processes for the college.This role provides support to the human resource function as needed, including...

  • Cosmetic Sales and Access Coordinator

    2 weeks ago

    Vernon Hills, Illinois, United States RL Center for Cosmetic Surgery & MedSpa Full time

    Full-time Description SUMMARY OF POSITIONThe Cosmetic Sales & Access Coordinator (CSAC) position is responsible for promoting and educating current, new, and prospective patients on the services, procedures, client programs, and retail items offered by the practice, with the ultimate goal of maximizing the appointments scheduled at RL while minimizing any...

  • OAM Call Center Associate

    1 day ago

    Vernon Hills, Illinois, United States The University of Kansas Health System Full time

    Position TitleOAM Call Center Associate - SW Fam MedRemotePosition Summary / Career Interest:The OAM (Office of Access Management) Call Center Associate assists patients with scheduling appointments and insurance registration with The University of Kansas Health System's outpatient clinics. These staff work in a call-center environment answering incoming...