Performance Improvement Program Manager
2 days ago
Partnering with nursing, providers, administration, and all caregivers, the Performance Improvement Project Manager leads and facilitates systems improvement and change management processes, assures appropriate monitoring structures for quality initiatives and action plans are in place, reassess quality initiatives and action plans as needed, and works continuously to guarantee successful implementation and long term adoption for initiatives and action plans. In addition, the Manager will facilitate, coach and advise others regarding process and systems improvement in alignment with the SWSA process improvement team. The position requires an experienced leader who can readily assimilate new technologies and ideas, manage learning and change, and create a vision for a high performance, team-based organization. The individual must actively promote a culture of continuous process improvement.
Providence caregivers are not simply valued – they're invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree in Information Systems, Communications, Adult Education, Business Administration, Nursing, or other relevant degree.
- 2 years experience working in a quality improvement, data support analyst, and/or project management role required, preferably in a healthcare setting.
Preferred Qualifications:
- Master's Degree in Business Administration or similar
- Upon hire: Lean Six Sigma Green Belt or Black Belt
- 3 years experience directly applying lean techniques and quality problem solving techniques. Experience developing and delivering educational materials in a group setting required. Clinical experience preferred. Requires the demonstrated ability to communicate both orally and in writing. Past experience in Lean, Six-Sigma, or Quality Engineering is a necessity. Understanding of both clinical and non-clinical activities as well as Quality Department experience is preferred. Strong computer skills required with experience in MS Word, Excel, and PowerPoint
- Leadership experience in a healthcare setting.
- Experience with clinic or healthcare QI.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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