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Sales Manager

3 weeks ago

Reno, Nevada, United States Homeowners Financial Group Full time


Work for an Award Winning Company Culture

Are you an independent, self-starting, team player with a positive attitude? Are you passionate about giving back to your community? Do you want to work for a company that we like to think as the "happiest place in mortgage" and has been voted a "Best Place to Work" for the last 17 years? Join our family at Homeowners Financial Group and you can take advantage of our great benefits.

Benefits:

  • Award-Winning Company Culture
  • Employee volunteer opportunities
  • Cigna Healthcare Benefits including medical, dental, vision, life, and disability
  • Ancillary Benefits include: Aflac, MetLaw Legal Plan, Pet Benefit Solutions
  • 401k with discretionary match
  • Employee tenure program
  • President's Club eligibility for both Sales and Operations staff
  • 9 holidays
  • Paid Sick Leave (as applicable per state law)

Who We Are: Homeowners Financial Group has over 300 employees in 41 offices across the country and has helped tens of thousands of homeowners realize home ownership. We are not your typical mortgage company: we foster a "family" environment, we give back to the community through dozens of charities and we love what we do

Who We Want:  We want a Sales Manager who is responsible for managing the day-to-day sales activities of their location, including the origination of mortgage loans within defined target goals. The Sales Manager will work with Licensed Mortgage Professionals (LMPs) to build volume and customer/client relationships. This position assures excellent quality service is provided to internal and external customers maximizing branch profits. The Sales Manager anticipates and prepares for the growth of the team, ensuring to actively and effectively recruit, coach, manage, and motivate a high performance sales team.  

Essential Duties:

  • Manages two or less LMPs that are not part of their personal sales team
  • Recruits and hires team personnel that have a proven book of self-generated business
  • Trains and manages their staff in accordance with HFG and industry standards, including training and mentoring in areas such as product knowledge and sales
  • Conducts performance reviews and documents employee files according to HFG policies
  • Provides strategic direction, market analysis, and oversight to ensure the branch is maximizing production while maintaining efficient and accurate operations
  • Communicates goals on a regular basis to team personnel
  • Conducts daily and weekly production meetings to establish sales goals and quotas and motivate LMPs to achieve maximum production levels
  • Monitors quality of loans originated by LMPs and ensures they are within HFG guidelines
  • Responsible for overall customer interaction and interface with all parties involved on each individual loan that is originated from application to closing, including but not limited to: counseling and pre-qualifying potential home buyers; taking complete and accurate applications; obtaining all necessary support documents along with the appropriate rates and lock information; overseeing the loan process by monitoring loan status and ensuring conforming with terms; assisting in collecting additional documents after closing as directed by Corporate or senior management
  • Promotes HFG's brand in assigned geography; supports efforts that enhance the branch
  • Establishes, develops, and maintains a strong client referral base by selling HFG's loan products and services to meet the needs of its client base in order to develop new business and/or retain existing business
  • Generates new business through contacts with builders, developers, and realtors to expand market share
  • Provides regular reporting on branch performance within their assigned market
  • Focuses on origination and closing loans for personal production
  • Manages expenses for team within budget and HFG requirements
  • Maintains a team culture that is aligned with HFG's corporate culture, values, and mission
  • Responsible for the communication and implementation of Company policies
  • Identifies training needs for LMPs in the branch and helps implement the training
  • Informs Area Manager, Branch Manager, or Regional Manager of concerns about direct reports and participates in corrective counseling, if needed
  • Maintains an accurate, up-to-date, working pipeline
  • Ensures all functions of the team are in complete compliance with federal, state, regulatory, and company policy and procedures
  • Demonstrates a commitment to professional ethics and adheres to HMDA requirements
  • Keeps informed of trends, changes and developments in the local and national real estate market
  • Stays abreast of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both government- insured and privately- insured mortgages
  • Participates in HFG internal meetings and required trainings
  • Maintains a professional image and demonstrates an understanding of and follows all HFG Policies and Procedures
  • Other duties as assigned

Requirements

Qualifications:

  • High School Diploma or GED equivalent required
  • Bachelor's Degree in Business or related field, preferred
  • Minimum of 3-5 years of recent mortgage loan origination experience for both FHA and conventional loans
  • Minimum of 2 years of management/supervisory experience within the mortgage industry preferred
  • Active Mortgage Originator License through NMLS, required in all states in which loans are originated
  • Proven sales ability
  • Excellent written and verbal communication skills
  • Strong customer service skills to internal and external customers
  • Ability to develop positive relationships
  • Exceptional organization and time management skills
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Demonstrates leadership, enthusiasm, and ability to recruit and motivate others
  • Independent, self-starting, team player with a positive attitude
  • Proficient PC skills to include Excel, Word, and Microsoft Outlook
  • Must be able to implement written procedures
  • Experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information
  • Experience with Encompass/ Optimal Blue/ DU/ LP and other major origination systems preferred
  • Ability to read, analyze, and interpret financial data
  • Extensive knowledge of mortgage industry, products, lending practices, and regulatory (federal and state) guidelines
  • Strong knowledge of mortgage origination process, FNMA, FHA, VA, RD, and SAFE Act guidelines
  • Local market knowledge including key competitors, high profile recruits and potential business opportunities

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job may require handling objects up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein, the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking and hearing. The employee is frequently required to stand and walk. The noise level in the work environment is usually moderate. Office environment is normally climate controlled.

Homeowners Financial Group is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit and business need.

Pay:

Minimum wage plus commission