Intake Supervisor

Position: Intake Supervisor
Classification: Full-time, Non-exempt
Reports to: Manager, Intake and Placement
Company: Texans Together
Location: Houston, TX (Harris County-Region 6a)

Position Description:
The Intake Supervisor performs highly complex consultative services, technical assistance, and supervisory oversight. This role is responsible for planning, developing, and implementing the agency's placement program. Serving in an active leadership role, the Intake Supervisor helps develop comprehensive placement practices around the state that best meet the needs of children and youth in conservatorship. Working under limited supervision and with substantial latitude for independent judgement and initiative, the Intake Supervisor directly manages the Centralized Placement Coordinators.  In this capacity, the position exercises advanced oversight of placement decisions for children and youth requiring placement in foster homes and/or General Residential Operations, ensuring that decisions are consistent, effective, and child centered.

This position will serve the Harris County area known as Region 6a.

Primary Responsibilities:

• Assist in preparing management reports, analyses, and correspondence on the effectiveness of placement activities.
• Prepare and conduct presentations for staff, management, and others as needed.
• Work with DFPS foster homes staff and private child placement providers, to increase additional placement resources to meet the needs of children.
• Plan, prioritize, and perform of a variety of technical, training, research, planning, policy, program assessment, and administrative activities for assigned programs including overseeing the placement process; provides high-level technical assistance for Regional and State Office Placement staff; and creates efficiencies where opportunities occur.
• Coordinate the collection, organization, analysis, and preparation of data related to placements in response to requests for the Placement Division.
• Provide technical assistance by interpreting policies, procedures, rules, regulations, and standards related to the Placement of youth in foster care placements.
• Consult with public and private agencies involved in the programs to resolve problems, identify training needs, and discuss the effectiveness of the placement process.
• Occasionally plan and manage unit operations while covering a vacancy to achieve project goals and objectives for service delivery by monitoring caseloads, and consulting with staff on case issues.
• Develop and maintain effective communication and working relationships between CPS staff, child placing agencies, DFPS foster homes, the community, legal, medical, educational and other community resources.
• Make timely and informed placement decisions to facilitate and expedite the placement process.
• Enhance knowledge of provider strengths to ensure more appropriate referrals, reduce placement disruptions, support tracking of placement vacancies, and increase placements within close proximity to the child's home community.

Required Qualifications:

• Bachelor's degree in social work, public administration, or related field.
• Minimum three (3) years in Texas child welfare, preferably with conservatorship, investigations, and/or the centralized placement unit.
• Prior experience as an Intake Supervisor or in a supervisory role.

Knowledge, Skills, and Abilities:

• Knowledge of agency policies and procedures and applicable placement standards and best practices.
• Knowledge of placement policies, procedures and statewide child welfare practices.
• Skilled in effective verbal and written communication.
• Skilled in building and maintaining collaborative working relationships.
• Ability to operate a personal computer and utilize various software applications (i.e., Microsoft Suites)
• Ability to effectively utilize IMPACT Legacy, IMPACT 2.0, and CLASS systems to support accurate documentation and effective case management.
• Ability to negotiate and coordinator available services, to communicate effectively, and provide supervision to others.

Work Conditions:

• Environment: Hybrid
• Range of Schedule:  24-hour on-call rotation
• Travel: Occasional – Local and Statewide. Must have (1) reliable personal transportation, (2) valid Texas Driver License and, (3) current Auto Insurance.

 

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

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