Student Success Network Manager

Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

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Number of Positions: 1

Position Overview
City Year New Hampshire (CYNH) is seeking a Student Success Network Manager to support 7-Year Promise, a bold new initiative to create a mentoring network that supports students through relationships and connections ("social capital") that will help them in school and in life. The Student Success Network Manager will work with City Year staff on site in Manchester, NH and City Year HQ as well as with consultants and partners to coordinate the program design and implementation plan and then will manage operation of the network. This position will also provide strategic support for the overall initiative which includes other elements of career-connected learning, holistic student support, and family and community engagement.

This role is dynamic and forward-thinking. It provides an opportunity to think strategically and to creatively apply project management and leadership skills to new and existing programs. The position is also highly collaborative engaging with a broad scope of stakeholders including City Year staff locally and nationally, City Year corps members and alumni, school staff and community partners, funders, and students and families.

Job Description
Responsibilities:
Solution-Oriented Collaboration and Project Management

• Serve as partner to the Executive Director and 7 Year Promise core team, providing support in developing and executing vision and strategy.
• Manage group meetings and processes and coordinate overall engagement of contributing staff members, consultants and HQ departments.
• Ensure efforts across multiple planning workstreams are aligned, learning and information is synthesized and shared, and groups are meeting timelines and goals.
• Lead on short-term pilots and/or annual projects to improve overall service impact and/or City Year member experience aligned with school partner, student and alumni engagement.
• Help create consistent updates for core planning team, key partners and stakeholders.

Student Success Network Design and Management

• Manage process to design and develop a comprehensive implementation plan for alumni and student engagement (Student Success Network) including review and incorporation of best practices; identification of goals, milestones, and tactics; communication and outreach strategies; partnership development; and evaluation and continuous learning strategies.
• Identify social capital skill building needs among participants in partnership with core planning team and other partners.
• Liaison with technology partner to develop an on-line platform to support the network and manage platform once developed.
• Lead pilot of Student Success Network and work with planning team to incorporate lessons learned into design improvements.
• Contribute to insightful and collaborative engagement of partners, educators, alumni and consultants.

Data Management

• Create, customize and manage data collection strategies to capture areas of engagement and learning within initiative development and implementation.
• Create holistic data management systems for students, corps members and alumni engagement.
• Work with research/evaluation partners to collect data about the network and its impact.

Participation in Organizational Initiatives (all site staff)

• Participate in both individual and site-wide learning opportunities centered on core organizational values.
• Observe & participate in current City Year New Hampshire's annual operations to be able to effectively plan and support change management of the strategic plan implementation.
• Collaborate with site leadership team to help advance organizational priorities and long-term impact plan.

Experience and Qualifications:
A competitive candidate for this role will have many of the following skills and experiences.

• Strong planning and management skills and a track-record of successful participation in the creation of a strategic educational and/or youth engagement program.
• Executes results effectively including the ability to both plan and execute, manage priorities and stakeholders effectively, generate results, and complete projects within deadlines.
• Strong communication, with the ability to synthesize multiple ideas into a cogent summary document and adapt and translate complex topics and messages for different audiences.
• Interpersonal skills and comfort working with a wide variety of individuals as well as demonstration of building authentic partnerships.
• Community-based asset mindset focused on leveraging existing strengths, skills, and capacities of young people to achieve positive change, promoting connection and collaboration as a key driver of success, and empowering participants as you foster intrinsic motivation for sustained effort and program development.
• Demonstrated commitment to curiosity and humility as a life-long learner, seeking multiple perspectives and opportunities for self-growth.
• Comfort with technology and managing a technology platform.
• Background working in a school, national service, or youth program setting.

Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.