Manager - Technical Product Management

Company Description: 

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald's Global Technology is here to power tomorrow's feel-good moments.   

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald's  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

• Manage the daily operations and deployment aspects of the Sales and Operations Planning (SnOp) process. This includes ensuring that all activities are running smoothly and efficiently.
• Actively engage with collaborators to gather requirements and improvement requests for the SnOp process. This involves understanding their needs, documenting their requests, and ensuring these are incorporated into the planning process.
• Maintain and manage the backlog for SnOp, ensuring that all tasks and requests are prioritized and tracked. Regularly update the status of these tasks to keep all partners informed.
• Liaise with the Project Manager to ensure that the SnOp program is on track. This involves coordinating activities, addressing any issues that arise, and ensuring that project achievements are reached.
• Engage in the requirement gathering process for My Supply Chain (MySC) by working closely with business partners. Document all activities and requirements to ensure clarity and alignment with business goals.
• Manage updates and status reports for the Project Management Office (PMO) to ensure that the MySC program is progressing as planned. Provide regular updates and address any deviations from the plan.
• Oversee the execution of Scrum methodologies, including managing the backlog, facilitating Scrum meetings, and ensuring that all team members are aligned with the sprint goals.
• Lead Program Increment (PI) planning sessions for MySC, SnOp and/or other product enhancements. This involves coordinating with various teams, setting objectives, and ensuring that all planned activities are aligned with the overall program goals.
• Engage and collaborate with other functions such as cybersecurity, data analytics, and other relevant departments. This guarantees a broad approach to the SnOp, MySupplyChain and/or other product processes and taps into knowledge from different areas.
• Participate in, lead, and develop future roadmaps and enhancements with global supply chain partners. Involves finding opportunities for improvement and ensuring alignment with global supply chain objectives.

• Bachelor's degree, in Computer Science, Business, Supply Chain, Logistics or a related field, or equivalent experience
• 2 plus years of experience in a supply chain-related environment, showcasing a strong grasp of supply chain processes and standard methodologies.
• Has a strong understanding of AWS architecture and processes, which is essential for managing and optimizing cloud-based supply chain solutions.
• Understanding of Google Cloud Platform (GCP) architecture and processes is desired but not required. This knowledge would be beneficial for managing and integrating cloud-based solutions across different platforms.
• Technical knowledge of Python, JavaScript, HTML, CSS, Git, Debugging, SQL & APIs
• Agile Certification is a plus. It indicates familiarity with Agile methodologies and the ability to apply them in project management.
• Exhibits a high affinity for process mapping and data flow, which is critical for analyzing and improving supply chain processes. This skill helps in identifying inefficiencies and implementing effective solutions.
• Have strong project management skills, including the ability to plan, complete, and coordinate projects independently. This includes managing timelines, resources, and deliverables effectively.
• Demonstrates agility in quickly adjusting to changing priorities and balancing multiple tasks simultaneously. This skill is crucial for maintaining productivity in a dynamic work environment.
• Demonstrates excellent verbal communication and advocacy skills, especially within the Tax Department and when engaging with external collaborators and tax authorities. This includes the ability to clearly articulate ideas and advocate for necessary changes or improvements.
• Demonstrates strong presentation skills, facilitating the clear communication of information to diverse groups, such as collaborators and team members.
• Strong communication skills, both written and oral. This ensures clear and effective interactions with colleagues, collaborators, customers, and team members.

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Ranges - $129, $165,490.00

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. 

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis. 

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.