National Accounts Manager
1 week ago
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers.
You will be the main point of contact that is responsible for the overall relationship with the leadership of select National Accounts customers and our internal executive leadership. You will be accountable for leading strategic growth in assigned National accounts. This role requires strong communications, leadership, and strategic thinking skills, along with comprehensive knowledge of distribution sales, pricing, and account management best practices.
What You Will Do:
- Primary Account Contact: Be the main point of contact for ADI and selected National Account customers, building close relationships, and delivering first-class customer experience.
- Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists (RAS) and store teams to drive revenue and margin growth in the local area.
- Customer Lifetime Value: Unlock customers' potential through the value proposition of ADI to leverage the value of the customer lifetime.
- Credit & Collections Support: Work with ADI's Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
- RAS Support and Collaboration: Partner through RAS for meeting preparedness, daily account activity, and customer strategy.
- Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies.
- Account Profiling: Maintain up-to-date profiles by utilizing Profile Sheets and in-house documentation to guide sales strategy and tactics.
- Exclusive Brands Strategy: Develop and implement a strategy for expanding use of ADI's Exclusive Brands within every National Account group you are responsible for.
- Opportunity Management: Manage opportunities through the use of Salesforce, keep the pipeline active, and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability.
MUST HAVE:
- 8+ years of Outside Sales experience
- Exceptional customer service and relationship-building skills
- Possess and maintain a valid driver's license and satisfactory driving record
WE VALUE:
- Established relationships with Store Managers and Regional Account Specialists
- Excellent communication and presentation skills
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Strong listening and attention to detail skills
- Proven history of meeting or exceeding sales objectives
- Solid MS Office skills (Word, Excel, Outlook, PowerPoint) and Salesforce experience
- Proven ability to cold call customers to obtain new business
- Ability to demonstrate a high level of ownership, work well with little to no supervision, be results-driven, self-motivated
- Experience negotiating with key stakeholders at leading enterprise companies
WHAT'S IN IT FOR YOU:
Aside from the awesome people you will get to interact with daily, we offer many benefits including:
- Life and health insurance
- Life assistance program
- Tuition Reimbursement
- Retirement plan (Immediate eligibility for 401K)
- Vacation & holidays. (Enjoy a great work-life balance)
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at .
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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