Project Manager Clinical Operations

Position Title
Project Manager Clinical Operations

Department
Patient Experience

Job Description
General Description:
Provides project management support to leadership ensuring appropriate and timely communications, developing project plans and milestones, and ensuring successful outcomes. May oversee assigned project staff and/or functional and operational goals. Aligns project outcomes to achieve financial, quality, and service goals.

Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Project Management. Effectively manages a variety of projects to ensure financial, quality, service, and operational goals are achieved.
• Employee Development. Responsible for day-to-day management and development of department staff utilizing development tools, such as performance evaluations and conducting performance management planning.
• Resource Management. Ensures that the department has the infrastructure and resources required to perform its role effectively and efficiently (i.e. data, tools, subject matter experts, etc.).
• Time Management. Monitors department time lines to ensure resources are available and applied appropriately to achieve desired performance goals in a timely manner.
• Process Improvement. Provides support to 3 - 6 process improvement efforts annually, which are expected.
• to dramatically improve operating performance. May provide best practice examples from other healthcare organizations or industries.
• Supervision. Oversees a department which acts as an internal and/or external consulting group providing.
• process facilitation support as well as rigorous analytical support to project teams.
• Assessment. Provides active tracking tools and risk management summaries for all projects.
• designated by senior leadership and summarizes individual projects progress and risks to senior leadership either bi-
• weekly or monthly.
• Personal Development. Keeps abreast of recent trends and developments in process innovation and project management in the healthcare field as well as in related industries.
• Communication. Maintains effective internal and external communication regarding the process innovation and project management efforts, while providing timely information to executives, senior management and physicians throughout the system and the State. Provides consultative, coaching, or mentoring services to leadership, department staff, and outside entities as appropriate.
• Public Outreach. Participates in meetings and on committees and represents the department in community outreach efforts. Oversees the development and implementation of communication plans.
• As Needed. Performs various duties as needed to successfully fulfill the function of the position.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications
Education:
Bachelor's Degree required. Master's degree preferred.

Experience:
Minimum of 4 years of experience in professional healthcare or healthcare consulting that included some experience managing or leading multiple projects.

License(s)/Certification(s)/Registration(s) Required:
None required.

Knowledge, Skills And Abilities

• Excellent verbal and written communication skills, presentation and facilitation skills.
• Proven ability to solve complex problems effectively and manage multiple high priority deliverables.
• Excellent problem solving and project management skills.
• Proficient with the use of Microsoft Office tools.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.