Billing Operations Specialist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

Associa is currently looking for a Billing Operations Specialist to join our team in Bedford, NH. As a Billing Operations Specialist, youwill be responsible for managing and processing various billing cycles,, corporate collections, and supporting month-end close activities. The ideal candidate will have experience in corporate billing, reconciliations, and a strong understanding of accounting processes to ensure timely and accurate billing, collections, and general ledger updates.

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Billing Operations Specialist is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations throughout North America.

Duties include but are not limited to:

• Corporate Billing: Process and manage all corporate billing tasks, ensuring invoices are
  generated accurately and on time for corporate clients.
• AOC Billing: Handle all aspects of billing related to AOC (Commerce - Maintenance),
  including data entry, invoicing, and reconciliation.
• Admin Billing: Oversee administrative billing tasks, ensuring accurate processing of
  internal and external invoices.
• Ad-Hoc (Green Folder) Billing: Manage special billing requests, including handling the
  "Green Folder" process, which may involve unique or non-standard billing scenarios.
• Corporate Collections: Monitor and follow up on outstanding corporate receivables,
  ensuring timely collections and resolution of any billing discrepancies. Report on
  findings for AR call with corporate.
• Bank Reconciliation (NBT): Perform bank reconciliations for the NBT accounts to
  ensure all transactions are accounted for accurately.
• Month-End Close Assistance: Support month-end close activities for corporate billing,
  ensuring proper accounting entries, accruals, and adjustments are made.
• Management Fee Uploads: Process monthly management fee uploads, ensuring accurate
  and timely billing and accounting entries.
• Concur Expenses Billing: Oversee the billing and reconciliation of Concur expense
  reports, ensuring alignment with corporate policies and accurate expense allocation.
• Insurance Claim Billing: Process billing related to insurance premiums, claims, and
  reimbursements, ensuring compliance with insurance policies and financial guidelines.
• Credit Memos: Issue and track credit memos for corporate accounts when necessary,
  ensuring accuracy and proper documentation.
• Corporate Accounts Payable (AP): Assist with corporate accounts payable tasks,
  including reviewing and processing vendor invoices and payments.

• Experience: Minimum of 2-3 years of experience in billing, accounts receivable,
  accounts payable, or a related finance/accounting role.
• Knowledge & Skills:
• Strong knowledge of billing processes and systems, including corporate billing,
  reconciliations, and collections.
• Familiarity with general accounting principles and month-end close processes.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook), with advanced Excel
  skills preferred.
• Experience with billing software and financial systems (e.g., Strongroom, Metrix,
  MS D365) is a plus.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Problem-solving skills and ability to resolve billing issues effectively.
  Preferred Skills:
• Experience with bank reconciliations and insurance billing.
• Knowledge of credit memo processing and corporate accounts payable functions.
• Familiarity with financial reporting and reconciliation processes for month-end close.

Confidentiality and discretion in the performance of all duties and responsibilities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.