Inbound Call Coordinator Entry
2 days ago
Job Description Summary
Entry level inbound call coordinator position. Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.
How Will You Make An Impact & Requirements
Primary Duties May Include But Are Not Limited To
- Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.
- Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.
- May obtain related documentation (e.g., patient information, insurance coverage).
- This is the entry level for the Inbound Call Coordinators.
- Has little or no prior relevant training.
- Acquires basic skills to perform routine tasks.
- Work is prescribed and completed with little autonomy.
- Works with either close supervision or under clearly defined procedures.
Requirements
- Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.
Compensation: $15.27/hr. - $19.09/hr. & bonus eligible
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