Front Desk-Peach Road Cultural Center

2 days ago

Raleigh, North Carolina, United States City of Raleigh NC Full time

Salary

$15.75 Hourly

Location

Raleigh, NC

Job Type

Part-Time

Job Number

Department

PRCR - Recreation

Opening Date

12/02/2025

Closing Date

12/23/2025 11:59 PM Eastern

Job Description

Recreation Leaders serve as the first point of contact for our guests, providing exceptional customer service, processing transactions, and responding to questions about the park, our programs, and the cultural resources we offer. They support the Facility Director in the overall management and operation of the center and its recreation and cultural programming.

Recreation Leaders are considered essential staff and may supervise the facility in the absence of a full-time team member. Join our team and help us build community through recreation, cultural enrichment, and belonging

Once hired, employees receive comprehensive training, including Safety, First Aid/CPR, and Fire Safety, to ensure a safe, welcoming, and inclusive environment for all who visit our center.

Duties and Responsibilities

Oversee and support daily programs and staff activities while creating a welcoming space for our community. Provide outstanding customer service through in-person, phone, and digital communication, engaging respectfully with guests from diverse language and cultural backgrounds. Promote facility and City programs, develop brief marketing materials, and create activity schedules and attendance reports. Register patrons and collect fees in accordance with City policies. Supervise program check-in/out procedures and provide feedback on program goals. Maintain records using Excel, Word, Publisher, RecTrac, and general filing systems. Assist with program setup, breakdown, and light facility cleaning as needed.

Typical Qualifications

Candidates must be at least 18 years of age and have experience in customer service or a recreation setting. This position requires the ability to move throughout the facility and lift at least 30 lbs. Bilingual ability in Spanish and English is highly preferred, and candidates should be comfortable interacting cross-culturally with a diverse community of patrons.

Additional Information

ADA and Other Requirements:

Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Medium Work:

Exerting up to 50 lbs. of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:

Subject to both environmental conditions as activities occur inside and outside which may require workers to wear eye protection, hard hat, protective clothing and hand protection.

Employer

City of Raleigh North Carolina

Address

222 W. Hargett St.

Raleigh, North Carolina, 27601

Website

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