Administrative Assistant IV- Human Resources

I. Job Summary
Performs highly complex administrative support work for the Human Resources Division. Work

involves providing and coordinating administrative support including disseminating information;

developing filing systems; and preparing and editing reports and documents. Works under limited

supervision with moderate latitude for the use of initiative and independent judgment.

Ii. Essential Functions

• Performs advanced technical assistance work for an agency program; prepares, interprets, and

disseminates information concerning agency programs and procedures; and responds to

inquiries regarding technical program and administrative regulations, policies, and procedures.

• Coordinates work with departments of the agency, other agencies, organizations, officials, and

the public; provides liaison with local, state, and federal agencies and private organizations; and

responds to inquiries regarding technical program and administrative rules, regulations, policies,

and procedures.

• Coordinates the preparation, editing, and distribution of correspondence, reports, studies, forms,

and documents; receives, monitors, and tracks data and documents to ensure proper handling,

distribution, and responses; and develops and maintains filing, record keeping, and records

management systems to include automated information systems.

• Develops administrative and technical assistance policies and procedures; assists in

researching technical and policy issues; researches, composes, designs, and edits agency

publications to include forms, manuals, and reports; and compiles and edits data, makes

calculations, and prepares summaries and reports.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Iii. Minimum Qualifications

• Education, Experience, and Training
• Graduation from an accredited senior high school or equivalent or GED.
• Three years full-time, wage-earning customer service, clerical, administrative support,

technical program support, and criminal justice experience. Fifteen semester hours from a

college or university accredited by an organization recognized by the Council for Higher

Education Accreditation (CHEA) or by the United States Department of Education (USDE)

may be substituted for each six months of experience.

• Human resources experience preferred.
• Computer operations experience preferred.
• Knowledge and Skills
• Knowledge of office practices and procedures.
• Knowledge of business terminology, spelling, punctuation, and grammar.
• Knowledge of agency and departmental organizational structure, policies, procedures,

rules, and regulations preferred.

• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the

public.

• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem-solving techniques.
• Skill in the use of computers and related equipment in a stand-alone or local area network

environment.

• Skill to prepare and maintain accurate records, files, and reports.
• Skill to review technical data and prepare technical reports.
• Skill to plan work in order to meet established guidelines.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing,

spreadsheet, database, or presentation software programs.

• Skill to type 45 words per minute (with no more than 10 errors) preferred.

Iv. Additional Requirements With Or Without Reasonable Accommodation

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend

repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize,

lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor

equipment.

• Conditions include working inside, working around machines with moving parts and moving

objects, radiant and electrical energy, working closely with others, working alone, working

protracted or irregular hours, and traveling by car, van, bus, and airplane.

• Equipment (machines, tools, devices) used in performing only the essential functions include

computer and related equipment, calculator, copier, fax machine, telephone, dolly, and

automobile.