Crime Victims Legal Network Program and Marketing Manager

FLSA Status: Non-Exempt

Practice Group/Team: Crime Victims Legal Network

Organization Information

Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Program & Marketing Manager for our Crime Victims Legal Network. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State.

Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates, ensuring fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools.

Our offices in Rochester, Albany, Westchester County, and Long Island provide staff with an exciting, dynamic, and inclusive working environment, characterized by a solid commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development.

Position Summary

Empire Justice Center is pleased to announce an opening for a Program & Marketing Manager. The Program & Marketing Manager is a key member of the Crime Victims Legal Network (CVLN) team, responsible for leading marketing and communications efforts, managing the program's website and digital tools, and supporting overall program operations. This role blends strategic program support, technology coordination, and marketing to enhance the program's visibility, functionality, and impact. The Managing Attorney of the practice group will supervise this position.

Salary

The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to, education, experience, qualifications, individual expertise, market data, and internal equity considerations.

The salary range for this position in Upstate New York is $48,256 to $64,272.

The salary range for this position in Downstate New York is $54,256 to $64,448, which includes a $6,000 geographic differential.

Benefits

We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including:

• 35-hour full-time work week.
• Health Insurance Coverage.

o Platinum-level equivalent coverage for individuals and families.

• 403(b) eligibility - immediately eligible to begin contributing from your paycheck.
• Immediate vesting upon hire - ALL contributions (both employee and employer).

o 1% employer match is eligible after 12 months of employment.

o 3% Non-Elective annual contribution made by employer after 12 months of employment.

• Generous vacation, sick, personal, and holiday paid time off.
• Bilingual salary enhancement for qualifying employees.
• Loan Repayment Assistance Program.
• Voluntary Supplemental Disability.
• Dental Insurance (employee paid).
• Vision Insurance (employee paid).
• $150K Group Term Life Insurance.
• Generous Bereavement Leave.
• Employee Wellness Activities.
• NYS Short-Term Disability.
• FSA Eligibility.

Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:

Essential Duties and Responsibilities

• Travel to and work in the Rochester Telesca Center office is required as needed to meet client and organizational needs.

o Hybrid. If the position is filled locally, it is eligible for a hybrid work request under the organizational policy.

o Remote. Empire Justice will consider remote applicants, provided they travel to the Rochester Telesca Center office and make necessary appearances when required.

• Attend meetings and participate as needed to be an integral part of Empire Justice Center's Crime Victims Legal Network (CVLN) team.
• Responsible for all marketing, promotion, and public relations activities related to the CVLN project, in consultation with the Project Leader.
• Responsible for CVLN's social media (Facebook and Twitter).
• Provide administrative and technology support to the Project Leader and CVLN Attorneys.
• Develop reports, e-newsletters, broadcast emails, and other means to formally communicate with program partners, Network Partners, Advisory Committee, and Empire Justice Center staff.
• With the project team, coordinate and host various trainings, including handling all technological aspects of hosting a webinar from setting up registration to running the webinar and providing post-webinar reports.
• Develop, update, and maintain systems and processes to coordinate and track our work.
• Collect data and complete quarterly reports to funders.
• Work closely with internal team and grant partners to maintain and improve the NY Crime Victims Legal Help website's design, functionality, user experience, content, SEO, traffic, and engagement.
• Assist in the management of CVLN's website's content, including editing existing content, reviewing, and formatting submitted content.
• Manage membership and access to the member-only section of the site.
• Monitor overall website health, including broken links, and website performance and usage.
• Oversee the migration of the NY Crime Victims Legal Help website to a new platform.
• Coordinate with the technology vendor to troubleshoot issues, track open tickets, and ensure timely resolution.
• Travel to fulfill grant obligations as necessary.
• Must demonstrate a high level of comfort and commitment to working with people from marginalized communities.
• Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management.
• Please note that all positions will supervise other practice group members if needed.
• Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization.
• Other duties as assigned by your supervisor and/or to meet the organization's needs.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• A minimum of 5 years of relevant experience.
• Ability to produce high-quality written material and meet tight deadlines.
• Proficiency in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly.
• Strong proficiency with web-based training applications, such as Zoom.
• Practice effective time management and demonstrate an ability to meet deadlines.
• Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials.
• Must demonstrate excellent skills in document and form creation, report writing, pulling reports, and word processing.
• Strong proficiency with social media platforms, such as Facebook, Twitter, LinkedIn, and Bluesky.
• Excellent grammar, spelling, and punctuation skills.
• Experience working collaboratively and effectively with other team members.
• Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity.
• Strong proficiency with graphic design platforms, such as Canva.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities, with the capacity to manage priorities effectively.
• Experience with website management.
• Demonstrate a keen attention to detail and a high level of accuracy.
• Experience in and commitment to working with marginalized communities.

TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our "Work With Us" employment page on our website at Please submit a complete application, including a resume, cover letter, a marketing visual (e.g., a flyer or infographic), and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered.

If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.