Administrative Medical Assistant

Administrative Medical Assistant / Patient Care Coordinator – Women's Health Practice

Location: Beckerman Women's Health 11140 Rockville Pike Suite 660 Rockville MD Position Type: Part-Time (20 hours/week) Reports To: Admin Manager / Clinical Team Lead Compensation: Commensurate with experience

About Us

Beckerman Women's Health is a boutique women's health practice providing personalized gynecologic care, hormone optimization, wellness and aesthetic medicine. We are in an exciting phase of growth in which we are building stronger systems, processes, and patient care workflows to better support our expanding patient base.

We are seeking a motivated and detail-oriented Administrative Medical Assistant/Patient Care Coordinator who thrives in a collaborative environment and takes ownership of creating order and efficiency. This role will be essential in helping us maintain our standard of patient care through supportive administrative work and will allow the administrative team to implement new systems that elevate the patient experience as we grow.

Position Summary

This hybrid role combines administrative responsibilities with clinical care coordination. In addition to front office duties, this position plays a critical role in managing patient care follow-through, provider support, and clinical organization. The ideal candidate is proactive, tech-savvy, compassionate, and skilled at keeping both patients and providers organized and informed.

Key ResponsibilitiesAdministrative Responsibilities

• Welcome patients and manage check-in/check-out processes
• Professionally handle multi-line phone calls, patient messages, and email communication
• Schedule and confirm appointments, procedures, and follow-ups
• Manage patient portal messages and route communications appropriately
• Coordinate referrals and medical records requests
• Collect patient payments and maintain accurate financial check-out documentation
• Assist in implementing improved office workflows and support our system development

Clinical Case Coordination

• Serve as a point of contact for patient care coordination and follow-up
• Track and organize lab results, imaging reports, and referrals
• Communicate timely updates to patients based on provider direction
• Ensure continuity of care by managing follow-up tasks and care plans
• Assist with clinical documentation preparation and record accuracy in the EHR
• Outreach to patients for ongoing care plans, treatment continuity, and reminders
• Maintain HIPAA-compliant documentation and information handling
• Support providers by managing patient flow and clinical communication efficiency
• Collaborate in developing and improving clinical workflows and care systems

Qualifications

Required:

• Healthcare administrative or clinical support experience
• Excellent written and verbal communication skills
• Strong organizational and follow-up abilities
• Professional, compassionate, and patient-focused demeanor
• Proficiency with EHR systems (experience with Athena preferred)
• Ability to multitask and prioritize in a dynamic environment and willingness to assist where needed

Preferred:

• Experience in women's health, OB/GYN, or specialty care
• Previous experience in care coordination or case management
• Certified or Registered Medical Assistant (CMA/RMA) is a plus
• Familiarity with HIPAA compliance and clinical documentation standards

Schedule & Compensation

• 20 hours per week (flexible in how this time is structured during business hours)
• Competitive hourly rate based on experience
• Growth opportunities as the practice expands

Benefits

• Employee discounts on wellness and aesthetic services
• Opportunities for advancement
• PTO for full time employees

Job Type: Part-time

Pay: $ $29.45 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Rockville, MD Required)

Work Location: In person