Software Engineering Manager

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. As a hands-on leader, you will define the technical vision, guide architecture and design decisions, and ensure excellence across infrastructure, application development, and quality engineering. You'll build and mentor a cross-functional team focused on automation, system reliability, CI/CD efficiency, and delivery quality. The ideal candidate blends technical depth with strong leadership and thrives in a fast-paced, evolving environment.

Description

You'll need to have excellent communication and cross-group collaboration skills, be able to make forward progress despite ambiguous circumstances, be a self starter, a quick learner of new technologies and have experience shipping products. You will be a critical part of the core engineering team for a high-performing, low latency enterprise application. You will guide a multidisciplinary engineering team through the full development lifecycle-from design and implementation to validation, deployment, and operation. You'll set clear direction, foster collaboration between development, QA, and DevOps, and ensure fast, high-quality delivery through automation, continuous integration, and modern testing practices. We are looking for an engineering leader who is deeply passionate about building and operating highly scalable, fault-tolerant systems that support one of the world's largest and most complex infrastructures.

Responsibilities

• Lead and mentor DevOps, Development, and QA teams to deliver high-quality, scalable systems.
• Set the technical direction for the organization through hands-on involvement in architecture, infrastructure design, and system reviews, ensuring scalability, performance, and security.
• Collaborate with platform, security, and development teams to design and deliver reliable CI/CD pipelines, cloud infrastructure, and tooling that empower engineering productivity across all product teams.
• Mentor and develop team members through regular one-on-ones, career development planning, and skill-building in areas like cloud architecture, automation, and incident management.
• Drive operational excellence by improving system reliability, enforcing SLIs/SLOs, and enhancing monitoring, alerting, and on-call processes.
• Engage in hands-on problem solving, guiding the team through debugging, incident response, and root cause analysis of complex infrastructure or deployment issues.
• Oversee end-to-end delivery pipelines-from code commit to production release-ensuring automation, traceability, and repeatability.
• Define QA strategy, integrating automated testing frameworks into CI/CD workflows to ensure product quality and release confidence.
• Ensure quality and reliability through peer reviews, system validation.

Minimum Qualifications

• 5+ years of experience designing and implementing cloud infrastructure and DevOps solutions with a proven track record of building highly reliable and scalable environments.
• At least 2 years of experience in a technical leadership position, including responsibilities for people management.
• Extensive experience with cloud platforms (AWS, GCP, or Azure), including networking, compute, storage, IAM, and monitoring services.
• Strong background in Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible for automated provisioning and configuration management.
• Proven ability to design and operate highly available, fault-tolerant distributed systems, ensuring uptime, reliability, and performance across production environments.
• Deep understanding of CI/CD pipelines and deployment automation using tools like Jenkins, GitHub Actions, ArgoCD, or GitLab CI.
• Experience with containerization and orchestration (Docker, Kubernetes, Helm) for modern infrastructure management..
• Strong knowledge of monitoring, logging, and observability tools (Prometheus, Grafana, ELK, Datadog, CloudWatch) and building effective alerting systems
• Expertise in system troubleshooting, root cause analysis, and performance optimization across the stack (infrastructure, network, and application layers).
• Strong analysis, problem solving, and troubleshooting skills.
• Strong verbal and written communication abilities for technical discussions and stakeholder engagement.
• Demonstrated ability to mentor engineers, define best practices, and drive adoption of modern DevOps methodologies.
• Proven expertise in capacity planning, incident management, and operational excellence.
• Strong decision-making skills with the ability to engage in deep technical discussions and guide architectural direction.

Preferred Qualifications

• Deep expertise in cloud infrastructure (AWS, Azure, or GCP) and Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.
• Proven experience in automation, CI/CD pipeline design, and container orchestration using Kubernetes and Docker.
• Strong understanding of networking, system reliability, and performance optimization across distributed systems.
• Demonstrated ability to lead cross-functional DevOps and infrastructure teams to deliver scalable, secure, and cost-efficient platforms.
• Hands-on experience with monitoring, observability, and incident management to ensure operational excellence.
• Solid knowledge of relational and NoSQL databases (e.g., PostgreSQL, MySQL, DynamoDB, MongoDB), including replication and failover strategies.
• Familiarity with event streaming and messaging systems such as Kafka, Kinesis, or Pub/Sub.
• Commitment to operational excellence, emphasizing automation, reliability, cost efficiency, and security best practices.
• In-depth understanding of networking fundamentals, load balancing, routing, and security protocols.
• Proven track record in designing resilient, fault-tolerant, and highly available distributed systems.
• Excellent analytical, communication, and leadership skills with the ability to guide teams, manage priorities, and deliver impactful results.
• Experience implementing automated testing frameworks and quality metrics.
• Education
• BS / MS in Computer Science, Software Engineering or equivalent.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

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