E-Commerce Sales Manager
2 weeks ago
Title: E-Commerce Sales Manager – Collectors Firearms
About Us:
Collectors Firearms is one of the nation's premier destinations for modern, collectible, and antique firearms. We maintain an expansive retail showroom and a thriving e-commerce platform serving customers nationwide. Our team combines deep product expertise with an unwavering commitment to safety, compliance, and customer service.
We're seeking an E-Commerce Sales Manager to lead our online sales operations, grow revenue, and ensure seamless digital customer experiences. The ideal candidate has strong firearms knowledge, e-commerce management experience, and the leadership skills to coordinate with warehouse, marketing, and compliance teams.
Key Responsibilities
- Oversee all e-commerce sales activities, including product listings, pricing, promotions, and order fulfillment.
- Manage online platforms (website, GunBroker, social channels) to maximize visibility and conversion.
- Collaborate with the Warehouse and Compliance teams to ensure inventory accuracy and ATF/FFL-compliant transactions.
- Analyze online sales data, track performance metrics, and adjust strategies to achieve monthly and annual revenue goals.
- Supervise e-commerce associates, ensuring quality product descriptions, professional photography, and prompt responses to customer inquiries.
- Coordinate with Marketing on email campaigns, featured products, and seasonal promotions.
- Maintain brand consistency and customer satisfaction across all digital touchpoints.
Qualifications
- 3–5+ years of e-commerce sales or digital retail management experience.
- Strong knowledge of firearms, accessories, and related compliance requirements.
- Experience managing listings and transactions on platforms such as Shopify, GunBroker, and other online marketplaces.
- Excellent leadership, communication, and organizational skills.
- Proficiency in analytics, SEO, and digital merchandising tools.
- Detail-oriented, self-motivated, and able to thrive in a fast-paced environment.
Job Type: Full-time
Pay: From $70,000.00 per year
Work Location: In person
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