Billing Specialist

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. 

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.    

OWL Services' companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

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The Role

The Billing Specialist will be responsible for collecting all the information needed to invoice our customers, input and check data in the accounting system to ensure accuracy and verify each customer's negotiated terms are met, issue invoices and send them to customers through various channels. Must have strong communication skills and be able to efficiently multitask. 

The Billing Specialist role is an in-office position located at our Mechanicsburg, PA location. Candidate will be required to work in the office Monday - Friday. 

Responsibilities 

• Bill customers in a timely and accurate manner. Ensures bills are in compliance with appropriate contracts, guidelines and regulations. 
• Identify issues, research and/or remedy as appropriate.
• Maintain and update billing files in accordance with established guidelines.
• Partner with Service Billing Supervisor to ensure hitting weekly goals. 
• Assist with establishing new billing policies and procedures. 
• Provide quality control for other team members. 
• Communicate with clients and management on any questions or concerns 

Qualifications 

• Accurate and proficient typing and 10-key skills. 
• Experience with Microsoft Office. 
• Experience with Microsoft Dynamics Great Plains. 
• Previous experience in a fast-paced billing environment. 
• Associate's degree in accounting or business is a plus. 
• Must possess an extremely strong work ethic. 

Compensation and Benefits

• 10 Paid Holidays  
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.

 Req