Contingent Workforce Management Program Manager

Job DescriptionThe OrganizationGM is undergoing a major transformation, both in how we operate and in how we will influence the future of mobility with automation and electric vehicles. Our Contingent Workforce Management team empowers GM's growth and success by providing the best contingent talent, efficiently and cost effectively.Job SummaryAs the Contingent Workforce Manager, you will be part of a dynamic team responsible for GM's contingent workforce program. You will be responsible for driving program adoption and mitigating the risk of worker misclassification. Success in this role will be demonstrated by expanding program usage, implementing innovative solutions, and supporting the business in leveraging contingent talent strategically. You will also lead the charge on analyzing and overseeing program performance including the service levels provided by the Managed Service Provider ("MSP"), working with key business function stakeholders, while maintaining alignment with evolving business priorities.The ideal candidate will have experience working with an MSP, will possess a deep understanding of contingent workforce best practices, and relevant labor laws. The ideal candidate is a strategic thinker and operational expert, capable of translating business objectives into scalable, effective contingent workforce solutions. They are adept at leveraging data and technology to provide insights and drive decision-making to continuously improve program outcomes. This is a cross-functional leadership role, requiring exceptional communication, negotiation, and relationship management skills.Key ResponsibilitiesProgram Adoption/Misclassification MitigationIdentify opportunities for program expansion through data-driven analysisPartner with various business units, HR, Legal, Procurement to drive program adoption/expansion projectsProvide training and guidance on worker classification and process-related inquiriesOperational OversightAnalyze program performance using data and stakeholder feedback to drive continuous improvements and inform decision making.Conduct regular performance / metrics reviews with MSP, identifying improvement opportunities, and ensuring MSP deliveryPrepare monthly managerial reports on contingent workforce program metrics to provide actionable insights to our leadershipStakeholder CollaborationPartner with business units to understand their contingent labor needs and provide effective solutionsComplianceAlign with Legal to ensure compliance with internal policies, external regulations, and labor laws (e.g., co-employment risks, worker classification).Lead / oversee compliance – driven projects (e.g. annual reporting, training requirements)Financial ManagementAlign with MSP & Finance to manage the financial budgets and forecasts for contingent workforce programsQualifications7+ years of related experienceExperience in a large, complex organizationDeep understanding of HR, staffing, MSPs, VMS, employment law, and worker classifications (1099/IC)Previous direct experience working with a Managed Service Provider (MSP) is criticalBachelor's degree in Human Resources, Business Administration, Procurement, or a related fieldProficiency with Vendor Management Systems (VMS) such as Beeline, Fieldglass, Workday, or similar platformsStrong communication, facilitation, and stakeholder management skills, with ability to influence up and down the organizationProven experience in documenting and optimizing "As-Is" and "To-Be" ProcessesHighly analytical, with strong problem-solving skills and a data-driven approach to decision-makingAbility to lead projects, including change management, policy alignment, and compliance trackingAbility to take broad challenges and identify analyze options, breaking them down into initiatives capable of implementationAbility to work independently and manage multiple priorities in a fast-paced environmentPreferred QualificationsExperience and/or certifications in project management, process improvement (e.g., Design Thinking, Lean Six Sigma)Experience with Process Flow tools (Lucid, Visio) and data visualization (e.g., Power BI, Tableau)Experience with financial tools and budget management related to contingent workforce programsFamiliarity with global contingent workforce programsProficiency in using AI tools and digital platforms to improve productivityCompensation:The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.The salary range for this role is $85,000 - $135,900. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.LI-NR1GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.The selected candidate will be required to travel