Business Analyst

Contract

Years of

Relevant Experience:

|

At least 4

years

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Preferred

Education:

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4 year college

degree or equivalent

|

Job

Description:

|

Under

general direction, as part of team, provides program technical assistance to

information technology professionals in developing scope and requirements

outlined in system requirements document and/or reviews design documents

created by information technology professionals and/or conducts system tests

to ensure expected output and/or assists in data conversion if current system

exists and/or assists in implementation of new/enhanced system with affected

entities and/or provides help desk customer service for assigned process

automation project and in addition, keeps abreast of changes in program

policies pertinent to assigned process automation project(s). Remains current

in program policy changes; provides program technical assistance to other IT

Services personnel, state agency partners, and contractors by developing

scope and requirements outlined in system requirements document; reviews

design documents; plans, develops, and recommends performance criteria and

test case scenarios (e.g., creates realistic scripts and business use cases);

conducts systems tests to ensure expected outcomes and to test user

scenarios; assists with data conversion from current child serving automated

systems; assists in implementation of new system; interprets federal and

state statutes to ensure compliance in automated system design; develops

procedure and user manuals; monitors adherence to federal and state

requirements; provides technical assistance to County Departments of Job and

Family Services (CDJFS), state agency staff, and child serving programs to

ensure compliance with use of systems; responds to inquiries regarding user

related issues relative to the development, implementation, and/or

maintenance of automated systems; prepares and submits system defect reports;

provides help desk customer service to system users; responds to inquiries

regarding system user issues; updates reference tables and security profiles.

Provides

program technical assistance to data systems professionals and technicians

engaged in establishing, enhancing, and maintaining other automated systems;

remains current in program policies; participates in and/or supplies

technical solutions to meet federal and state requirements related to child

care program rules and policies; identifies source of problems and prepares

corrective action steps; develops and conducts training workshops and

seminars on new and modified procedures. Performs other related duties as

assigned (e.g., attends and participates in staff meetings, conferences, and

trainings; compiles periodic activity and project status reports or ad-hoc

narrative and statistical reports; participates on project team assignments;

operates personal computer to produce correspondence, reports, and other

documents; maintains logs, records, and files).

|

Mandatory

skills

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Effective communication; critical thinking; problem solving; technical

proficiency; data analysis; interpersonal skills; research; strategic

thinking

|

Certifications

or Desired skills if any

|

NA

|

Nice To Have

Skills

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IIBA or CBAP training and/or certification

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Qualifying

questions if any

|

NA

|

Open

| |

Skill Required/Desired Amount of Experience 4 year college degree or equivalent Required Business Analysis Required 5.0 Years Effective communication; critical thinking; problem solving; technical proficiency; Required 5.0 Years Data Analysis Required 5.0 Years Research Required 5.0 Years Strategic thinking Required 5.0 Years Interpersonal skills Required 5.0 Years IIBA or CBAP training and/or certification Highly desired