Data & Evaluation Manager
22 hours ago
About the Program:
The VIBE & Ignite program supports individuals and families by promoting relationship education, responsible parenting, and economic stability. Through workshops, supportive services, and community outreach, the program works to strengthen family structures, improve child outcomes, and foster resilience.
Job Summary:
The Data Manager is a key member of the HMRF team, responsible for overseeing all aspects of program data collection, management, and reporting. This includes tracking participant demographics, enrollment, service delivery, and program outcomes through pre- and post-assessments. The Data Manager ensures data integrity, supports evaluation efforts, and maintains participant confidentiality. This role also manages waitlisted participant data and supervises the Evaluation Specialist, providing direction, oversight, and quality control on data-related tasks.
Essential Duties & Responsibilities:
- Data Systems & Oversight
- Manage and maintain program data systems to ensure accurate, secure, and timely tracking of all participants and program outcomes.
- Oversee data processes for both active and waitlisted participants, ensuring consistency and thorough documentation.
- Supervise the Data Assistants and provide ongoing guidance, training, and quality control for data-related tasks.
- Data Collection & Reporting
- Coordinate pre- and post-test data collection to measure participant progress, behavioral change, and program impact.
- Support evaluators in developing effective data collection strategies, including sample size planning, tool selection, and analysis methods.
- Assist in preparing quarterly and semi-annual Performance Progress Reports by analyzing and summarizing key findings.
Collaborate with internal teams and external evaluators to align data practices with funder expectations and compliance standards.
Program Support & Compliance
- Ensure documentation of program activities and participant outcomes aligns with JFCS and funder reporting requirements.
- Maintain confidentiality of sensitive participant data and ensure compliance with HIPAA and all regulatory guidelines.
- Participate in Continuous Quality Improvement (CQI) efforts to strengthen data accuracy, reporting efficiency, and program impact.
- Provide training and support for staff to ensure proper use of data systems and reporting tools.
- Attend staff meetings, trainings, and professional development opportunities as required.
- Maintain flexibility with scheduling and perform other reasonable duties as assigned.
Requirements:
Qualifications
- Bachelor's degree in social work, human services, business, education, or a related field from an accredited institution (required)
- Minimum of one year of experience in survey administration, outcome tracking, and data analysis.
- Familiarity with program evaluation, performance reporting, and research methods
- Experience working with adolescents, adults, and families.
- Bilingual (Proficient) in English and Spanish preferred.
Knowledge, Skills & Abilities (KSAs)
- High level of organization, attention to detail, and time management.
- Excellent written and verbal communication skills.
- Demonstrated ability to engage and support participants across varied backgrounds, cultures, and socioeconomic statuses.
- Capacity to balance management and reporting
- Ability to communicate data findings effectively to diverse audiences
- Ability to work independently and is self-driven
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite and other standard technology tools
- Commitment to professional growth and continued clinical trial training.
- Ability to represent JFCS professionally and positively with clients, colleagues, and community partners.
- Knowledge of HIPAA regulations, strict adherence to client confidentiality, and client deidentification.
Training Requirements:
- Completion of all required agency-wide and program-specific training courses.
- Completion of all required HMRF program and Institutional Review Board (IRB) trainings to ensure compliance with the HMRF Cooperative Agreement.
Physical Requirements:
- Desk work with computer usage for extended periods
- Reliable transportation and ability to travel locally
- Occasional irregular hours and the capacity to work under pressure
- Full range of motion and corrected vision, hearing, and speech (or reasonable accommodations)
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