Program Manager II, Social Drivers of Health

This position leads the development, implementation, project management, and evaluation of Social Drivers of Health (SDOH) and Health-Related Social Needs (HRSN) initiatives. The role supports a broad portfolio of work that advances organizational capabilities to address SDOH and HRSN.  Key areas of focus include: expanding and optimizing the use of social needs platforms, standardizing documentation and data capture of member HRSN across systems; identifying financing non-benefit-based services; and developing data infrastructure to support shared analytics, continuous improvement, and strategic decision-making. This position collaborates cross-functionally with internal teams and external partners to ensure alignment with regulatory requirements, accreditation standards, and member-centered design principles.

To be successful in this role, you:

• Have a minimum of three (3) years professional experience in a direct health care delivery, managed care, public health, healthcare consulting, or relevant sector experience.
• Have a minimum of three (3) years leading programs or projects.
• A Bachelor's Degree or Master's Degree is considered.

Essential functions and Roles and Responsibilities:

• Develop and implement SDOH and HRSN initiatives. Provide regular communication on progress to timeline and goals.
• Evaluate effectiveness of initiatives and interventions and present recommendations to leadership.
• Manage cross-functional teams with internal and external stakeholders that advance the SDOH and HRSN initiatives, including collaboration with leaders on work plan development and tracking. Provide regular communication on progress to timeline and goals.
• Conducts research and analysis on best practices to inform initiative interventions and sustainable funding model designs.
• Participate in committees, work groups and advisory groups and be responsible for specific tasks that advance the work. Develop meeting agendas and presentations in collaboration with SDOH Director and other focus area leads for relevant meetings.
• Serve as point of contact and subject matter expert for internal and external contacts related to SDOH and HRSN initiatives.
• Prepare and present presentations, reports, applications, and/or other documents associated with moving work plans forward.
• Represent CHPW with external stakeholders.
• Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.

Knowledge, Skills, and Abilities:

• Ability to independently develop and implement strategies necessary to advance key organizational goals.
• Effective interpersonal skills that enable relationship building with all levels of a health care organization.
• Excellent oral and written communication skills and ability to present information to executive level leadership.
• Ability to work independently, proactively and take initiative.
• Ability to handle multiple priorities in a changing environment.
• Efficient and effective organizational and planning skills with fine attention to detail.
• Well-developed project management skills, including effective project planning, project tracking, and project communication skills.
• Effective analytical, critical-thinking, and problem-solving skills.
• Ability to effectively engage and work collaboratively with key business stakeholders.

As part of our hiring process, the following criteria must be met:

• Complete and successfully pass a criminal background check.

Criminal History:
includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant's criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.

• Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
• Vaccination requirement (CHPW offers a process for medical or religious exemptions)
• Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Compensation and Benefits:

The position is FLSA Exempt and is not eligible for overtime. Based on market data, this position grade is 66 and has a 10% annual incentive target based on company, department, and individual performance goals. Salary determined at offer will be based on labor market data and a candidate's years of relevant work experience and skills relevant to the position.

CHPW offers the following benefits for Full and Part-time employees and their dependents:
 

• Medical, Prescription, Dental, and Vision
• Telehealth app
• Flexible Spending Accounts, Health Savings Accounts
• Basic Life AD&D, Short and Long-Term Disability
• Voluntary Life, Critical Care, and Long-Term Care Insurance
• 401(k) Retirement and generous employer match
• Employee Assistance Program and Mental Fitness app
• Financial Coaching, Identity Theft Protection
• Time off including PTO accrual starting at 17 days per year.
• 40 hours Community Service volunteer time
• 10 standard holidays, 2 floating holidays
• Compassion time off, jury duty pay.

Sensory/Physical/Mental Requirements:

Sensory*
:

• Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.

Physical*
:

• Extended periods of sitting, computer use, talking and possibly standing.
• Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion.
• Frequent torso/back static position; occasional stooping, bending, and twisting.
• Some kneeling, pushing, pulling, lifting, and carrying (not over 25 pounds), twisting, and reaching.

Mental
:

• Frequent decision-making. Ability to gather and assess data, determine appropriate actions, apply protocols and knowledge to unique situations, problem-solve and provide consultation.

Work Environment:

Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

*Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

*The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.