Administrative Aide III

Nature and Variety of Work

Come join our team
Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George's County
Health Department
is currently seeking qualified applicants to fill an
Administrative Aide III
,
grade
A17
position, in the
Health and Wellness
division.

About The Position
This incumbent performs a variety of assignments in the areas of preforming advanced secretarial/administrative duties that may include liaison and coordinative functions.

About The Agency
The Prince George's County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public's health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.

Examples of Work

• Displays the ability to lead and coordinate the work of subordinate clerical employees in work guidance as it pertains to budget administration activities.
• Correspondence is prepared with minimal instruction. Content of correspondence is clear, concise, and grammatically correct and adequately addresses the subject.
• Disseminates copies to appropriate parties.
• Ensures telephone calls, emails and written correspondence are managed in a professional and courteous manner with an appropriate sense of urgency.
• Maintains updated NEMT/ACCU websites.
• Ensures that files are neat, organized and easily retrievable in a logical manner.
• Ensures that electronic files are maintained securely and remains confidential at all times.
• Provides assistance for both internal and external customers to see problems through to resolution.
• Ensures that the Chiefs Office is managed efficiently and delivers a high level of customer service internally and externally.
• Independently determines and prioritizes assignments.
• Demonstrates professionalism by effective and concise verbal and written communication.

Qualifications
Minimum Qualifications

• Must have experience in the Administrative Aide II level equal to the length of the probationary period; or Associates degree in Business Administration or Secretarial Science and one (1) year of secretarial/administrative experience which involved working with the public, office management and operational details. Applicant must be proficient in typing where required.

Any equivalent combination of relevant training, education and experience
may
also be considered.

Preferred Qualifications

• 1-3 years' experience providing administrative support to Executive Leadership.
• 1-3 years' working with care coordination, case management or Medicaid recipients.
• Experience collecting data to provide service referrals.
• 2-5 years of customer service and answering consumer questions.
• 1-3 years of working experience with Managed Care Organizations and Medicaid providers.
• Preferred knowledge of NEMT and eMedicaid reporting platforms.
• 2-5 years working experience applying policies and COMAR regulations.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Additional Information

Job Location
: 1801 McCormick Drive, Largo, MD 20774

Conditions of Employment: Upon selection, the candidate must:

• Pass an administered Administrative Aide exam. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work
: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at or visit their website at

INTERNAL APPLICANTS:
If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer
*Committed to Diversity and Inclusion in the Workplace*